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Title
Text copied to clipboard!Auto Service Manager
Description
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We are looking for an Auto Service Manager who will be responsible for the efficient management of daily operations in an auto service center. Your role will include ensuring high-quality services, coordinating a team of mechanics and technicians, planning service tasks, and communicating with customers. The Auto Service Manager must possess strong organizational skills, technical knowledge of automotive technology, and the ability to solve problems quickly and effectively. Additionally, you will be responsible for compliance with safety regulations, managing spare parts inventory, and optimizing work processes to increase customer satisfaction and profitability. We require experience in team leadership, knowledge of modern diagnostic tools, and the ability to work under pressure. If you are interested in a dynamic job in the automotive service field and want to lead a team of professionals, this position is ideal for you.
Responsibilities
Text copied to clipboard!- Managing and coordinating the work of mechanics and technicians in the auto service
- Planning and organizing service tasks and vehicle repairs
- Ensuring the quality of services performed and meeting deadlines
- Communicating with customers and handling their requests and complaints
- Managing spare parts inventory and ordering materials
- Ensuring compliance with safety and work regulations in the auto service
- Training and motivating employees
- Optimizing work processes and increasing operational efficiency
- Monitoring adherence to internal rules and standards
- Collaborating with suppliers and external partners
Requirements
Text copied to clipboard!- At least secondary education with a technical focus
- Experience in team leadership in an auto service or similar field
- Good knowledge of automotive technology and diagnostics
- Ability to solve technical and organizational problems
- Excellent communication and managerial skills
- Responsible approach to work and ability to work under pressure
- Computer skills and experience with service software
- Willingness to continuously learn and follow new trends in the automotive industry
- Valid driving license category B
- Knowledge of safety regulations and legislation in the auto service field
Potential interview questions
Text copied to clipboard!- What experience do you have in leading a team in an auto service?
- How would you handle a conflict between employees?
- What diagnostic tools do you know and use?
- How do you ensure the quality of repairs performed?
- How do you motivate your team to achieve better results?
- How would you handle a complaint from a dissatisfied customer?
- What experience do you have in planning and organizing work?
- How do you approach optimizing work processes?
- What safety measures do you consider most important in an auto service?
- How do you keep up with new trends and technologies in the automotive industry?
