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Title
Text copied to clipboard!Cabin Attendant
Description
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We are looking for a professional and friendly Cabin Attendant to join our team. The successful candidate will be responsible for ensuring the safety and comfort of passengers aboard flights. This includes briefing passengers about flight safety procedures, serving meals and refreshments, answering questions, and assisting those with special needs. The ideal candidate will have excellent customer service skills, the ability to remain calm in stressful situations, and a passion for travel. Previous experience in a customer service role is highly desirable.
Responsibilities
Text copied to clipboard!- Greet passengers as they board and exit the plane
- Serve meals and refreshments to passengers
- Answer passenger questions about flight specifics or general travel information
- Assist passengers with special needs, such as elderly or disabled individuals
- Brief passengers about the flight, safety procedures, and any potential weather concerns
- Ensure all cabin equipment is working properly before takeoff
- Help passengers with their luggage
- Maintain a clean and orderly cabin
- Provide first aid treatment and assist sick passengers
- Coordinate with other crew members to ensure a smooth and pleasant flight
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous customer service experience
- Excellent communication skills
- Ability to remain calm in stressful situations
- Physical fitness and ability to lift heavy luggage
- Willingness to work irregular hours, including nights, weekends, and holidays
- Ability to pass a background check and drug test
- Knowledge of multiple languages is a plus
- First aid certification is a plus
- Passion for travel and meeting new people
Potential interview questions
Text copied to clipboard!- How would you handle a difficult passenger?
- What would you do if a passenger became ill during the flight?
- How do you handle stress and high-pressure situations?
- Can you describe a time when you provided excellent customer service?
- Are you comfortable with the physical demands of this job?