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Title

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Circulation Clerk

Description

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We are looking for a detail-oriented and organized Circulation Clerk to manage and maintain library circulation operations. The successful candidate will be responsible for checking in and out materials, assisting library patrons, maintaining library records, and performing clerical tasks. The ideal candidate should have excellent customer service skills, be able to work in a fast-paced environment, and have a passion for books and reading. This role requires a high level of attention to detail, the ability to multitask, and strong organizational skills.

Responsibilities

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  • Check in and out library materials
  • Assist library patrons with finding materials
  • Maintain library records
  • Perform clerical tasks
  • Answer phone calls and respond to inquiries
  • Process new library materials
  • Assist with library events and programs
  • Maintain a clean and organized library environment
  • Handle cash transactions for fines and fees
  • Provide excellent customer service to library patrons

Requirements

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  • High school diploma or equivalent
  • Previous experience in a library setting
  • Excellent customer service skills
  • Strong organizational skills
  • Ability to multitask
  • Detail-oriented
  • Proficiency in Microsoft Office Suite
  • Ability to handle cash transactions
  • Knowledge of library operations and procedures
  • Passion for books and reading

Potential interview questions

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  • Do you have previous experience in a library setting?
  • How would you handle a difficult library patron?
  • Can you describe a time when you had to multitask?
  • How do you stay organized in a fast-paced environment?
  • What is your experience with handling cash transactions?