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Title

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Claims Inspector

Description

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We are looking for a dedicated and meticulous Claims Inspector to join our team to evaluate and manage insurance claim damages. The role involves investigating reported damages, assessing losses, and collaborating with clients and other parties to ensure fair and prompt resolution of claims. The Claims Inspector will need to analyze documentation, conduct on-site inspections, and prepare detailed reports, contributing to the company's decision-making process. A solid understanding of insurance legislation, excellent communication skills, and the ability to work efficiently under pressure are essential. This role suits individuals with an analytical mindset, attention to detail, and a desire to provide quality service to our clients.

Responsibilities

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  • Inspect and evaluate damages reported by clients
  • Collect and analyze relevant evidence and documentation
  • Prepare detailed reports on findings
  • Collaborate with internal and external teams to resolve claims
  • Ensure compliance with procedures and regulations
  • Communicate effectively with clients to clarify information
  • Monitor the progress of claim settlements
  • Identify potential fraud and report it
  • Participate in training and updates on insurance legislation
  • Maintain clear and organized records of claim files

Requirements

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  • Relevant experience in damage assessment or related fields
  • Strong knowledge of insurance legislation
  • Excellent communication and negotiation skills
  • Ability to work independently and in a team
  • High attention to detail and analytical skills
  • Category B driving license
  • Availability for on-site visits
  • Good computer skills and familiarity with specific software
  • Integrity and professional ethics
  • Ability to handle stressful situations

Potential interview questions

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  • What is your experience in damage assessment?
  • How do you handle situations with suspected fraud?
  • Describe a difficult client situation and how you resolved it.
  • What knowledge do you have about insurance legislation?
  • How do you organize your work to meet deadlines?
  • What methods do you use to ensure accuracy in your reports?