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Title

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Clinical Quality Specialist

Description

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We are looking for a dedicated and experienced Clinical Quality Specialist to join our team. The successful candidate will be responsible for ensuring that our clinical operations and services meet the highest quality standards. This includes developing and implementing quality improvement initiatives, conducting audits, and ensuring compliance with regulatory requirements. The Clinical Quality Specialist will also be responsible for training staff on quality standards and procedures, and for identifying and addressing any issues that could impact the quality of our services. This role requires a strong understanding of clinical operations, as well as excellent analytical and problem-solving skills.

Responsibilities

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  • Develop and implement quality improvement initiatives.
  • Conduct audits to ensure compliance with quality standards and regulatory requirements.
  • Train staff on quality standards and procedures.
  • Identify and address any issues that could impact the quality of our services.
  • Monitor and report on quality metrics.
  • Collaborate with clinical staff to improve patient care.
  • Review and update quality documentation.
  • Participate in regulatory inspections.
  • Investigate and resolve quality-related complaints.
  • Stay up-to-date with the latest quality standards and regulations.

Requirements

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  • Bachelor's degree in a related field.
  • Previous experience in a similar role.
  • Strong understanding of clinical operations.
  • Excellent analytical and problem-solving skills.
  • Knowledge of quality standards and regulatory requirements.
  • Strong communication and training skills.
  • Ability to work collaboratively with clinical staff.
  • Detail-oriented and organized.
  • Proficient in Microsoft Office and quality management software.
  • Ability to handle sensitive information confidentially.

Potential interview questions

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  • Can you describe a time when you identified and addressed a quality issue?
  • How do you stay up-to-date with the latest quality standards and regulations?
  • Can you describe a quality improvement initiative that you developed and implemented?
  • How do you handle sensitive information?
  • Can you describe your experience with quality management software?