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Title
Text copied to clipboard!Commercial Loan Servicing Specialist
Description
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We are looking for a detail-oriented and experienced Commercial Loan Servicing Specialist to join our team. In this role, you will be responsible for managing and servicing commercial loan accounts. This includes processing loan payments, maintaining loan records, and ensuring compliance with loan servicing policies and procedures. You will also be responsible for communicating with borrowers and resolving any issues or concerns they may have. The ideal candidate for this position is someone with strong analytical skills, excellent communication skills, and a deep understanding of commercial loan servicing. You should also be able to work independently and handle multiple tasks simultaneously. This is a great opportunity for someone who is looking to advance their career in the finance industry.
Responsibilities
Text copied to clipboard!- Manage and service commercial loan accounts.
- Process loan payments and maintain loan records.
- Ensure compliance with loan servicing policies and procedures.
- Communicate with borrowers and resolve any issues or concerns.
- Perform loan servicing activities such as loan disbursements, loan payoffs, and loan modifications.
- Monitor loan accounts for delinquency and take appropriate action.
- Prepare and distribute loan statements and notices.
- Coordinate with other departments to ensure smooth loan servicing operations.
- Maintain up-to-date knowledge of loan servicing regulations and industry best practices.
- Perform other duties as assigned.
Requirements
Text copied to clipboard!- Bachelor's degree in finance, business administration, or related field.
- Minimum of 3 years of experience in commercial loan servicing.
- Strong analytical and problem-solving skills.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office Suite and loan servicing software.
- Ability to work independently and handle multiple tasks simultaneously.
- Knowledge of loan servicing regulations and industry best practices.
- Attention to detail and high level of accuracy.
- Ability to work under pressure and meet deadlines.
- Strong organizational and time management skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with commercial loan servicing?
- How do you handle difficult situations with borrowers?
- Can you describe a time when you had to make a difficult decision regarding a loan account?
- How do you ensure accuracy in your work?
- Can you describe your experience with loan servicing software?