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Commercial Operations Administrator


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We are looking for a detail-oriented and experienced Commercial Operations Administrator to manage and oversee our commercial operations and processes. The successful candidate will be responsible for managing customer orders, ensuring compliance with company policies and regulations, and coordinating with various departments to ensure smooth operations. They will also be tasked with preparing reports, analyzing data, and making recommendations for improvements. The ideal candidate will have a strong understanding of commercial operations, excellent communication skills, and the ability to work in a fast-paced environment.


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  • Manage customer orders and ensure they are processed in a timely manner.
  • Coordinate with various departments to ensure smooth operations.
  • Ensure compliance with company policies and regulations.
  • Prepare reports and analyze data to make recommendations for improvements.
  • Manage and oversee commercial operations and processes.
  • Develop and implement operational policies and procedures.
  • Monitor and manage inventory levels.
  • Coordinate with sales and marketing teams to ensure customer satisfaction.
  • Manage and resolve any issues or complaints from customers.
  • Oversee the preparation and submission of invoices.


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  • Bachelor's degree in Business Administration or related field.
  • Proven experience in a similar role.
  • Strong understanding of commercial operations.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite.
  • Excellent organizational and multitasking skills.
  • Attention to detail.
  • Ability to work independently and as part of a team.

Potential interview questions

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  • Can you describe your experience with commercial operations?
  • How do you handle customer complaints?
  • Can you describe a time when you improved a commercial operation process?
  • How do you manage your time and prioritize tasks?
  • What strategies do you use to ensure customer satisfaction?