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Title
Text copied to clipboard!Community Liaison
Description
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We are looking for a dedicated and empathetic Community Liaison to join our team. The ideal candidate will act as the bridge between our organization and the communities we serve, ensuring effective communication and fostering strong relationships. This role involves understanding the needs of the community, advocating for those needs within the organization, and developing programs and initiatives that support community well-being. The Community Liaison will work closely with community leaders, members, and other stakeholders to gather feedback, provide information on services and resources, and collaborate on community events. They will also be responsible for monitoring and reporting on the impact of community engagement activities, identifying opportunities for improvement, and ensuring that the organization's efforts are aligned with community needs. The successful candidate will have a deep understanding of community dynamics, excellent communication skills, and a passion for making a positive impact. This role requires flexibility, as it may involve working outside of traditional office hours to attend community events and meetings.
Responsibilities
Text copied to clipboard!- Act as the primary point of contact between the organization and community members.
- Develop and maintain strong relationships with community leaders, organizations, and members.
- Identify community needs and advocate for those needs within the organization.
- Coordinate and participate in community events and meetings.
- Develop and implement community engagement strategies and programs.
- Provide information and resources to the community about the organization's services.
- Gather and analyze feedback from the community to inform organizational decision-making.
- Monitor and report on the effectiveness of community engagement activities.
- Collaborate with internal teams to align community engagement efforts with organizational goals.
- Manage social media and other communication channels to engage with the community.
- Ensure compliance with legal and ethical standards in all community engagement activities.
- Train and supervise volunteers and other team members involved in community engagement.
- Prepare reports and presentations on community engagement outcomes for stakeholders.
- Identify and pursue funding opportunities to support community programs.
- Maintain up-to-date knowledge of community development practices and principles.
Requirements
Text copied to clipboard!- Bachelor's degree in social work, public administration, or related field.
- Minimum of 3 years of experience in community engagement or related roles.
- Strong understanding of community dynamics and challenges.
- Excellent verbal and written communication skills.
- Ability to develop and maintain relationships with a diverse range of individuals and organizations.
- Experience coordinating events and programs.
- Strong organizational and project management skills.
- Ability to work independently and as part of a team.
- Flexibility to work outside of traditional office hours as needed.
- Proficiency in social media and other digital communication tools.
- Knowledge of local resources and services available to the community.
- Ability to analyze data and prepare reports.
- Experience working with volunteers.
- Commitment to ethical principles in community engagement.
- Valid driver's license and ability to travel locally.
Potential interview questions
Text copied to clipboard!- Can you describe a successful community engagement project you have led?
- How do you handle conflicts or disagreements with community members or groups?
- What strategies do you use to stay informed about the needs and concerns of the community?
- How do you measure the success of community engagement activities?
- Can you give an example of how you have adapted a program or initiative based on community feedback?
- How do you ensure that diverse voices within the community are heard and represented?
- What experience do you have with grant writing or fundraising for community programs?
- How do you manage your time when juggling multiple projects and responsibilities?
- What role do you believe social media plays in community engagement?
- How do you approach training and supervising volunteers?