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Title
Text copied to clipboard!Corporate Travel Agent
Description
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We are looking for a detail-oriented and experienced Corporate Travel Agent to join our team. The successful candidate will be responsible for managing all aspects of corporate travel for our clients, including booking flights, hotels, car rentals, and other travel-related services. They will also be responsible for maintaining relationships with travel service providers, negotiating contracts and rates, and ensuring that all travel arrangements adhere to company policies and procedures. The ideal candidate will have excellent customer service skills, a strong understanding of travel logistics, and the ability to handle multiple tasks simultaneously. They should also be able to anticipate the needs of our clients and provide solutions that meet their travel requirements.
Responsibilities
Text copied to clipboard!- Manage all aspects of corporate travel for clients.
- Negotiate contracts and rates with travel service providers.
- Ensure all travel arrangements adhere to company policies and procedures.
- Maintain relationships with travel service providers.
- Provide excellent customer service to clients.
- Handle multiple tasks simultaneously.
- Anticipate the needs of clients and provide solutions that meet their travel requirements.
- Stay updated on travel industry trends and developments.
- Resolve any issues or emergencies that may arise during travel.
- Prepare and present reports on travel expenses and budgets.
Requirements
Text copied to clipboard!- Bachelor's degree in Tourism, Business, or related field.
- Proven experience as a Corporate Travel Agent.
- Excellent knowledge of computer reservations systems and e-travel.
- Proficiency in English; knowledge of additional languages is an advantage.
- Exemplary sales skills and customer-oriented approach.
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.).
- Ability to handle stress and stay calm under pressure.
- Ability to manage multiple tasks and deadlines.
- Strong negotiation and sales skills.
- Excellent communication and interpersonal skills.
Potential interview questions
Text copied to clipboard!- How do you handle stressful situations?
- Can you describe a time when you had to negotiate a contract or rate with a travel service provider?
- How do you stay updated on travel industry trends and developments?
- Can you describe a time when you had to handle an emergency or issue that arose during a client's travel?
- How do you manage multiple tasks and deadlines?