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Title
Text copied to clipboard!Corporate Travel Agent
Description
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We are looking for a Corporate Travel Agent to join our team and provide exceptional travel management services to our business clients. As a Corporate Travel Agent, you will be responsible for planning, booking, and coordinating travel arrangements for employees and executives of various organizations. Your role will involve understanding client travel policies, negotiating with vendors, and ensuring cost-effective and efficient travel solutions. You will also be expected to handle last-minute changes, resolve travel issues, and provide support throughout the travel process. The ideal candidate is detail-oriented, customer-focused, and has a strong knowledge of the travel industry, including booking systems, visa requirements, and travel insurance. Excellent communication and organizational skills are essential, as you will be working closely with both clients and travel suppliers. You should be able to multitask, prioritize tasks, and work well under pressure. Experience with corporate travel management software and a background in hospitality or travel agencies is highly desirable. In this role, you will also be responsible for maintaining accurate records, preparing travel reports, and ensuring compliance with company travel policies. You will need to stay updated on travel advisories, airline regulations, and industry trends to provide the best possible service to clients. If you are passionate about travel, have a knack for problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Arrange domestic and international travel for corporate clients
- Negotiate rates with airlines, hotels, and car rental companies
- Ensure compliance with company travel policies and budgets
- Handle travel changes, cancellations, and emergencies
- Provide visa and travel documentation assistance
- Maintain accurate travel records and prepare reports
- Offer 24/7 support for urgent travel issues
- Advise clients on travel advisories and restrictions
- Coordinate group travel and event logistics
- Build and maintain relationships with vendors and clients
Requirements
Text copied to clipboard!- Proven experience as a travel agent or in corporate travel management
- Familiarity with GDS and online booking tools
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Knowledge of visa and travel documentation processes
- Attention to detail and problem-solving skills
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office and travel management software
- Flexibility to handle after-hours emergencies
- Bachelor’s degree in hospitality, tourism, or related field preferred
Potential interview questions
Text copied to clipboard!- What experience do you have with corporate travel arrangements?
- How do you handle last-minute travel changes or emergencies?
- Which booking systems and travel management tools are you familiar with?
- Can you describe a time you negotiated a better rate for a client?
- How do you ensure compliance with company travel policies?
- What steps do you take to stay updated on travel advisories?
- How do you manage multiple travel requests simultaneously?
- What is your approach to providing excellent customer service?
- Describe your experience with visa and travel documentation processes.
- Are you comfortable providing after-hours support for urgent travel issues?
