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Title
Text copied to clipboard!CRM Developer
Description
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We are looking for a skilled CRM Developer to join our dynamic technology team. As a CRM Developer, you will be responsible for designing, developing, and maintaining Customer Relationship Management (CRM) systems that help our organization manage customer interactions, streamline processes, and improve overall business efficiency. You will work closely with business analysts, project managers, and end-users to understand business requirements and translate them into technical solutions within the CRM platform. Your role will involve customizing CRM workflows, developing plugins and integrations, and ensuring data integrity and security. You will also be responsible for troubleshooting issues, providing technical support, and staying up-to-date with the latest CRM technologies and best practices. The ideal candidate should have a strong background in software development, experience with popular CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot, and excellent problem-solving skills. You should be comfortable working in a fast-paced environment and be able to manage multiple projects simultaneously. Strong communication skills are essential, as you will be required to interact with both technical and non-technical stakeholders. If you are passionate about leveraging technology to enhance customer relationships and drive business growth, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Design, develop, and implement CRM solutions based on business requirements
- Customize CRM workflows, forms, and dashboards
- Develop and maintain CRM plugins, integrations, and APIs
- Collaborate with business analysts and stakeholders to gather requirements
- Ensure data integrity, security, and compliance within the CRM system
- Troubleshoot and resolve CRM-related issues
- Provide technical support and training to end-users
- Document technical specifications and system configurations
- Stay updated with the latest CRM technologies and best practices
- Participate in code reviews and quality assurance processes
Requirements
Text copied to clipboard!- Bachelor’s degree in Computer Science, Information Technology, or related field
- Proven experience as a CRM Developer or similar role
- Proficiency in programming languages such as C#, JavaScript, or Python
- Experience with CRM platforms like Salesforce, Microsoft Dynamics, or HubSpot
- Strong understanding of CRM data models and business processes
- Familiarity with RESTful APIs and integration techniques
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal abilities
- Ability to manage multiple projects and meet deadlines
- Knowledge of data security and compliance standards
Potential interview questions
Text copied to clipboard!- Which CRM platforms have you worked with previously?
- Can you describe a complex CRM customization you have implemented?
- How do you ensure data integrity and security in CRM systems?
- What programming languages are you most comfortable with?
- Describe your experience with CRM integrations and APIs.
- How do you handle troubleshooting and resolving CRM issues?
- Have you provided training or support to CRM end-users?
- How do you stay updated with new CRM technologies and trends?
- Can you work effectively in a fast-paced, team-oriented environment?
- What is your approach to documenting technical specifications?
