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Title

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Dental Office Administrator

Description

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We are looking for a highly organized and efficient Dental Office Administrator to manage our dental office. The successful candidate will be responsible for managing patient records, scheduling appointments, handling billing procedures, and coordinating with insurance companies. They will also be responsible for maintaining office inventory, ensuring compliance with dental office regulations, and providing excellent customer service to our patients. The Dental Office Administrator will also be expected to assist with other administrative tasks as needed to ensure the smooth operation of the dental office. This role requires excellent communication skills, strong organizational abilities, and a keen attention to detail. The ideal candidate will have previous experience in a dental or medical office and will be familiar with office management software.

Responsibilities

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  • Manage patient records and scheduling appointments.
  • Handle billing procedures and coordinate with insurance companies.
  • Maintain office inventory and order supplies as needed.
  • Ensure compliance with dental office regulations.
  • Provide excellent customer service to patients.
  • Assist with other administrative tasks as needed.
  • Coordinate with dental staff to ensure smooth operation of the office.
  • Manage office budget and financial planning.
  • Handle patient complaints and issues.
  • Maintain a clean and organized office environment.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a dental or medical office.
  • Familiarity with office management software.
  • Excellent communication skills.
  • Strong organizational abilities.
  • Keen attention to detail.
  • Ability to handle sensitive patient information with confidentiality.
  • Knowledge of dental office regulations and procedures.
  • Experience with billing and insurance coordination.
  • Ability to multitask and manage time effectively.

Potential interview questions

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  • Do you have previous experience in a dental or medical office?
  • How do you handle sensitive patient information?
  • Can you describe your experience with billing and insurance coordination?
  • How do you manage your time and prioritize tasks in a busy office environment?
  • Can you describe a time when you had to handle a difficult patient situation?