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Title

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Deputy Manager of a Hair Salon

Description

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We are looking for a dedicated Deputy Manager for our hair salon who supports the salon management and ensures the smooth running of daily operations. In this role, you will be responsible for organizing the team, customer service, and implementing sales and marketing strategies. You will work closely with the salon manager to maintain service quality and increase customer satisfaction. Additionally, you will handle administrative tasks such as staff scheduling, inventory control, and compliance with hygiene regulations. A key part of your role is also training and motivating employees to foster a positive work environment and achieve salon goals. If you have a passion for the hairdressing industry and possess leadership skills, we look forward to your application.

Responsibilities

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  • Assist salon management in organizing and managing the salon
  • Coordinate and schedule the hairdressing team
  • Ensure excellent customer service
  • Monitor compliance with hygiene and safety standards
  • Participate in sales promotion and marketing activities
  • Conduct employee training and motivation
  • Control inventory and reorder products
  • Handle customer inquiries and complaints
  • Support budget planning and cost control
  • Promote a positive work climate and team spirit

Requirements

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  • Completed training in hairdressing or equivalent qualification
  • Experience in a leadership position in a hair salon is an advantage
  • Ability to lead and coordinate a team
  • Strong customer orientation and communication skills
  • Organizational talent and sense of responsibility
  • Knowledge of sales and marketing strategies
  • Basic IT skills
  • Flexibility and resilience
  • High reliability and commitment
  • Friendly and professional appearance

Potential interview questions

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  • What experience do you have in leading a team?
  • How do you handle difficult customers?
  • How do you motivate employees?
  • What knowledge do you have in sales promotion?
  • How do you organize the daily work in a salon?
  • How do you ensure compliance with hygiene regulations?