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Title
Text copied to clipboard!Director of Infrastructure
Description
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We are looking for a Director of Infrastructure to lead the strategy, design, delivery, and ongoing operation of our core technology infrastructure. This senior leadership role is responsible for ensuring that networks, servers, cloud platforms, storage systems, workplace technologies, and related services are secure, scalable, resilient, and aligned with business goals. The ideal candidate combines deep technical knowledge with strong people leadership, financial discipline, and a service-oriented mindset.
As Director of Infrastructure, you will oversee infrastructure architecture, data center and cloud operations, endpoint management, identity and access services, disaster recovery planning, and platform reliability. You will work closely with executive leadership, cybersecurity, software engineering, enterprise applications, and business stakeholders to build a modern infrastructure environment that supports growth, innovation, and operational excellence. You will also guide infrastructure transformation efforts, including cloud adoption, automation, standardization, and lifecycle management.
This role requires a leader who can balance strategic planning with operational execution. You will establish roadmaps, define service levels, manage budgets, negotiate with vendors, and develop high-performing teams. You will be expected to improve system availability, strengthen security controls, reduce technical debt, and create repeatable processes that increase efficiency and service quality. A strong understanding of governance, risk management, compliance, and business continuity is essential.
The successful candidate will bring experience leading infrastructure teams in complex environments, with responsibility for both on-premises and cloud-based systems. You should be comfortable making decisions in fast-moving situations, communicating clearly with technical and non-technical audiences, and driving accountability across teams. You will play a key role in shaping infrastructure policies, evaluating emerging technologies, and ensuring that the organization has the foundational capabilities needed to support current operations and future expansion.
In this position, you will mentor managers and technical specialists, foster collaboration across departments, and champion best practices in reliability, observability, capacity planning, and change management. You will also support incident response and post-incident improvement efforts, ensuring lessons learned are translated into stronger systems and processes. This is an excellent opportunity for a strategic infrastructure leader who is passionate about building secure, dependable, and forward-looking technology environments that enable business success.
Responsibilities
Text copied to clipboard!- Define and execute the enterprise infrastructure strategy aligned with business objectives.
- Lead teams responsible for networks, servers, cloud platforms, storage, and end-user computing.
- Oversee infrastructure operations to ensure availability, performance, security, and scalability.
- Develop roadmaps for modernization, automation, cloud migration, and platform standardization.
- Manage infrastructure budgets, forecasting, vendor relationships, and contract negotiations.
- Establish disaster recovery, backup, and business continuity capabilities across critical systems.
- Partner with cybersecurity teams to strengthen controls, monitoring, and risk mitigation.
- Set service level expectations and drive continuous improvement in operational performance.
- Mentor infrastructure managers and engineers, building a high-performing and accountable team.
- Support major incident management, root cause analysis, and corrective action planning.
Requirements
Text copied to clipboard!- Bachelor's degree in information technology, computer science, engineering, or a related field.
- Extensive experience leading enterprise infrastructure teams in complex environments.
- Strong knowledge of cloud platforms, data centers, networking, storage, and compute systems.
- Proven success in infrastructure strategy, operations management, and technology transformation.
- Experience managing budgets, vendors, procurement processes, and service contracts.
- Solid understanding of cybersecurity principles, identity management, and compliance requirements.
- Demonstrated leadership, communication, stakeholder management, and decision-making skills.
- Experience with disaster recovery planning, business continuity, and high-availability design.
- Knowledge of automation, monitoring, observability, and IT service management practices.
- Preferred advanced degree or relevant certifications such as ITIL, AWS, Azure, or CISSP.
Potential interview questions
Text copied to clipboard!- What experience do you have leading enterprise infrastructure organizations?
- How have you balanced on-premises infrastructure with cloud transformation initiatives?
- What is your approach to improving infrastructure reliability and service performance?
- Can you describe a major modernization program you led and its outcomes?
- How do you manage vendor relationships and infrastructure budget priorities?
- What methods do you use to develop and retain high-performing technical teams?
- How do you incorporate security, compliance, and risk management into infrastructure planning?
- Describe your experience with disaster recovery and business continuity strategy.
- How do you communicate infrastructure priorities to executive and non-technical stakeholders?
- What metrics do you consider most important for infrastructure operational success?
