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Title
Text copied to clipboard!Employment Services Manager
Description
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We are looking for an experienced and motivated Employment Services Manager to lead and coordinate employment support programs within our organization. This role is essential in helping individuals find meaningful employment opportunities, improving workforce readiness, and building partnerships with employers and community organizations. The Employment Services Manager will oversee a team of employment specialists and case managers, ensuring that services are delivered effectively and in alignment with organizational goals.
The ideal candidate will have a strong background in workforce development, human services, or a related field, and possess excellent leadership, communication, and organizational skills. They will be responsible for developing strategies to improve job placement outcomes, managing program budgets, and ensuring compliance with funding requirements and employment laws.
Key duties include assessing community employment needs, designing and implementing job readiness training, coordinating job fairs and employer outreach, and tracking program performance metrics. The Employment Services Manager will also work closely with local businesses, government agencies, and educational institutions to create employment pipelines and training opportunities for job seekers.
This position requires a proactive and compassionate leader who is passionate about making a positive impact in the lives of individuals seeking employment. The successful candidate will be adept at problem-solving, data analysis, and team management, and will bring a client-centered approach to service delivery.
If you are committed to workforce development and have a proven track record of managing employment programs, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Lead and manage employment services programs and staff
- Develop and implement workforce development strategies
- Establish partnerships with employers and community organizations
- Monitor program performance and outcomes
- Ensure compliance with funding and legal requirements
- Coordinate job fairs, workshops, and training sessions
- Oversee client intake, assessment, and job placement processes
- Manage program budgets and reporting
- Provide coaching and support to employment specialists
- Analyze labor market trends to inform program planning
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Services, Business, or related field
- 5+ years of experience in employment services or workforce development
- 2+ years of supervisory or management experience
- Strong knowledge of labor market and employment laws
- Excellent communication and interpersonal skills
- Proficiency in data analysis and reporting tools
- Ability to build and maintain community partnerships
- Experience with program budgeting and grant compliance
- Client-focused with strong problem-solving abilities
- Ability to work independently and as part of a team
Potential interview questions
Text copied to clipboard!- What experience do you have managing employment or workforce programs?
- How do you measure the success of employment services?
- Describe a time you built a successful partnership with an employer.
- What strategies do you use to improve job placement outcomes?
- How do you ensure compliance with employment laws and funding requirements?
- What is your approach to leading and motivating a team?
- How do you stay informed about labor market trends?
- Describe your experience with program budgeting and reporting.
- How do you handle challenges in client job placements?
- What tools or systems have you used to track program performance?
