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Title

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ERP Systems Analyst

Description

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We are looking for an experienced ERP Systems Analyst to join our dynamic team. The ERP Systems Analyst will play a critical role in analyzing, designing, implementing, and maintaining our organization's Enterprise Resource Planning (ERP) systems. This role requires a deep understanding of business processes, technical expertise, and the ability to communicate effectively with stakeholders across various departments. The ideal candidate will have a strong background in ERP systems, including experience with popular ERP platforms such as SAP, Oracle, Microsoft Dynamics, or similar systems. You will be responsible for identifying areas of improvement within our ERP environment, recommending solutions, and ensuring that the ERP system aligns with our business objectives and operational needs. As an ERP Systems Analyst, you will collaborate closely with business users, IT teams, and external vendors to ensure the ERP system is configured and customized to meet the specific requirements of our organization. You will be involved in all phases of ERP projects, from initial analysis and requirements gathering to implementation, testing, training, and ongoing support. Your responsibilities will include analyzing current ERP processes, identifying inefficiencies, and proposing enhancements to streamline operations and improve productivity. You will also be responsible for documenting ERP system processes, creating user manuals, and providing training to end-users to ensure they can effectively utilize the ERP system. Additionally, you will be expected to monitor ERP system performance, troubleshoot issues, and coordinate with technical teams to resolve problems promptly. You will also participate in ERP system upgrades, patches, and enhancements, ensuring minimal disruption to business operations. The successful candidate will possess excellent analytical and problem-solving skills, strong attention to detail, and the ability to manage multiple tasks simultaneously. You should be comfortable working independently as well as collaboratively within a team environment. Strong communication skills are essential, as you will be required to interact with stakeholders at all levels of the organization, translating complex technical concepts into clear, understandable language. You should also have a proactive approach to identifying potential issues and recommending solutions before they become critical problems. We offer a supportive and collaborative work environment, opportunities for professional growth, and competitive compensation and benefits. If you are passionate about ERP systems and have a proven track record of success in ERP analysis and implementation, we encourage you to apply for this exciting opportunity. Join our team and help us leverage the full potential of our ERP systems to drive business efficiency, improve decision-making, and support our organization's strategic goals. Your expertise and dedication will be instrumental in ensuring our ERP systems continue to meet the evolving needs of our business.

Responsibilities

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  • Analyze and document ERP system processes and workflows.
  • Identify areas for improvement and recommend ERP system enhancements.
  • Collaborate with stakeholders to gather and define ERP system requirements.
  • Coordinate ERP system implementation, upgrades, and maintenance activities.
  • Provide training and support to ERP system users.
  • Troubleshoot ERP system issues and coordinate resolutions with technical teams.
  • Monitor ERP system performance and ensure optimal functionality.
  • Maintain ERP system documentation and user manuals.

Requirements

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  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Minimum 3 years of experience working with ERP systems.
  • Strong knowledge of ERP platforms such as SAP, Oracle, or Microsoft Dynamics.
  • Excellent analytical, problem-solving, and communication skills.
  • Experience in ERP system implementation and project management.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in documenting processes and creating user manuals.
  • Strong organizational skills and attention to detail.

Potential interview questions

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  • Can you describe your experience with ERP system implementations?
  • How do you approach troubleshooting ERP system issues?
  • What ERP platforms have you worked with, and which do you prefer?
  • How do you ensure effective communication with stakeholders during ERP projects?
  • Can you provide an example of a time you identified and resolved an ERP system inefficiency?