Text copied to clipboard!
Título
Text copied to clipboard!Administrador de Operaciones Comerciales
Descripción
Text copied to clipboard!
We are looking for a highly organized and results-driven Commercial Operations Manager to oversee and optimize all processes related to commercial operations within our organization. The ideal candidate will be responsible for ensuring the smooth execution of sales, logistics, and customer service activities, as well as supporting the commercial team in achieving business objectives. This role requires strong leadership, analytical skills, and the ability to collaborate across departments to drive operational excellence. The Commercial Operations Manager will play a key role in developing and implementing strategies to improve efficiency, reduce costs, and enhance customer satisfaction. Responsibilities include managing sales operations, coordinating with supply chain and logistics teams, monitoring key performance indicators, and ensuring compliance with company policies and industry regulations. The successful candidate will have experience in commercial operations, excellent communication skills, and a proven track record of managing teams and projects. This position offers the opportunity to make a significant impact on the growth and success of the company by streamlining operations and supporting the commercial team in achieving their goals.
Responsabilidades
Text copied to clipboard!- Supervise daily commercial operations and ensure process efficiency
- Coordinate with sales, logistics, and customer service teams
- Develop and implement operational strategies to achieve business objectives
- Monitor and analyze key performance indicators (KPIs)
- Identify opportunities for process improvement and cost reduction
- Ensure compliance with company policies and industry regulations
- Manage and mentor commercial operations staff
- Prepare and present operational reports to senior management
- Collaborate with other departments to support business growth
- Resolve operational issues and customer complaints promptly
Requisitos
Text copied to clipboard!- Bachelor’s degree in Business Administration, Operations Management, or related field
- Proven experience in commercial operations or similar role
- Strong leadership and team management skills
- Excellent analytical and problem-solving abilities
- Effective communication and interpersonal skills
- Proficiency in MS Office and operations management software
- Ability to work under pressure and meet deadlines
- Strong organizational and multitasking skills
- Knowledge of industry regulations and compliance standards
- Fluency in English; additional languages are a plus
Posibles preguntas de la entrevista
Text copied to clipboard!- What experience do you have in commercial operations management?
- How do you ensure process efficiency in your team?
- Describe a time you resolved a major operational issue.
- How do you monitor and analyze key performance indicators?
- What strategies have you implemented to reduce operational costs?
- How do you handle conflicts between departments?
- What tools or software do you use for operations management?
- How do you stay updated with industry regulations?
- Describe your leadership style.
- What motivates you to excel in commercial operations?
