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Title
Text copied to clipboard!Eyeglass Consultant
Description
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We are looking for a skilled Eyeglass Consultant who can understand customers' vision-related issues and assist them in selecting the right eyeglasses. The candidate should have in-depth knowledge of vision testing, frame selection, lens types, and fitting. Maintaining a friendly and professional demeanor with customers while providing services tailored to their needs is essential. As an Eyeglass Consultant, you will be familiar with various types of eyeglass frames, lenses, and accessories, helping customers choose suitable products. Additionally, providing after-sales service and ensuring customer satisfaction are part of your responsibilities. Good communication skills, problem-solving ability, and basic knowledge of eye health are required for this role.
Responsibilities
Text copied to clipboard!- Diagnose customers' vision problems.
- Assist in selecting appropriate eyeglass frames and lenses.
- Conduct vision tests and provide advice.
- Maintain professional and friendly behavior with customers.
- Provide after-sales service.
- Fit and adjust eyeglasses.
- Stay updated on new products and technologies.
- Ensure customer satisfaction.
Requirements
Text copied to clipboard!- Degree or training in optometry or related field.
- Experience in vision testing and eyeglass consultation.
- Good communication skills.
- Customer service attitude.
- Sales skills preferred.
- Basic knowledge of eye health.
- Attention to detail and proficiency.
Potential interview questions
Text copied to clipboard!- How would you diagnose a customer's vision problem?
- What factors do you consider when selecting eyeglass frames?
- How do you build rapport with customers?
- What vision testing methods do you know?
- What strategies would you use to increase sales?
- How do you stay updated on new technologies?
