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Title

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Footwear Sales Associate

Description

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We are looking for a dedicated and enthusiastic Footwear Sales Associate to join our retail team. This professional will be responsible for delivering excellent customer service, assisting customers in selecting appropriate footwear based on their needs and preferences, and maintaining the store’s organization and presentation. The Footwear Sales Associate plays a key role in the customer shopping experience, acting as the first point of contact and ensuring each customer receives personalized and efficient service. The ideal candidate should be knowledgeable about different types of footwear, sizes, styles, and brands, and stay up to date with the latest industry trends. Responsibilities include greeting customers warmly, understanding their needs, offering product suggestions, explaining features and benefits of footwear, completing sales, and processing payments. The associate will also be responsible for organizing inventory, restocking shelves, keeping the store clean and visually appealing, and collaborating with the team to meet sales goals. The ideal candidate should have effective communication skills, be proactive, well-presented, and enjoy working with the public. Previous retail sales experience, especially in footwear, is a plus. Flexibility in scheduling, including availability on weekends and holidays, is also important. If you are passionate about fashion, enjoy interacting with people, and want to grow professionally in a dynamic and challenging environment, this is the right opportunity for you. Join us and help our customers find the perfect pair of shoes!

Responsibilities

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  • Greet customers with friendliness and professionalism
  • Assist customers in finding suitable footwear
  • Keep the store clean and organized
  • Restock merchandise on shelves
  • Process payments and returns
  • Meet established sales targets
  • Know the products and their features
  • Stay updated on footwear fashion trends
  • Work collaboratively with other associates
  • Handle complaints effectively

Requirements

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  • High school diploma or equivalent
  • Previous retail sales experience (preferred)
  • Strong verbal communication skills
  • Ability to work in a team
  • Availability to work shifts, weekends, and holidays
  • Basic computer skills
  • Proactive and energetic attitude
  • Attention to detail
  • Interest in fashion and footwear
  • Ability to work under pressure and meet goals

Potential interview questions

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  • Do you have experience in footwear sales?
  • Are you available to work weekends and holidays?
  • How do you handle dissatisfied customers?
  • Would you describe yourself as communicative?
  • Are you comfortable working in a team?
  • Have you worked with sales targets before?
  • How do you stay updated on fashion trends?
  • Are you comfortable standing for long periods?
  • Do you have experience with POS systems?
  • Why do you want to work with us?