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Title

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Freight Broker

Description

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We are looking for a dedicated and experienced Freight Broker to join our dynamic logistics team. The Freight Broker will play a crucial role in connecting shippers with reliable carriers, ensuring timely and cost-effective transportation of goods. The ideal candidate will possess strong negotiation skills, excellent communication abilities, and a deep understanding of the transportation and logistics industry. As a Freight Broker, you will be responsible for identifying and securing transportation solutions that meet our clients' needs. You will negotiate rates, manage contracts, and maintain strong relationships with both shippers and carriers. Your role will involve coordinating shipments, tracking deliveries, and resolving any issues that arise during transit. You will also be expected to stay informed about market trends, regulatory changes, and industry best practices to provide exceptional service and maintain competitive advantage. The successful candidate will have a proven track record in logistics or transportation brokerage, demonstrating the ability to manage multiple tasks simultaneously while maintaining attention to detail. You will be proactive in identifying opportunities for improvement and committed to delivering outstanding customer service. Strong organizational skills, problem-solving abilities, and the capacity to work under pressure are essential for success in this role. In addition to daily operational responsibilities, you will collaborate closely with internal teams, including sales, customer service, and operations, to ensure seamless service delivery. You will also be responsible for maintaining accurate records, preparing reports, and analyzing performance metrics to identify areas for improvement. We offer a supportive and collaborative work environment, opportunities for professional growth, and competitive compensation packages. If you are passionate about logistics, thrive in a fast-paced environment, and are committed to excellence, we encourage you to apply for this exciting opportunity. Our ideal candidate will have a strong network of carrier contacts, excellent negotiation skills, and the ability to build lasting relationships with clients and partners. You will be expected to proactively seek new business opportunities, manage existing accounts effectively, and consistently meet or exceed performance targets. This role requires a high level of integrity, professionalism, and dedication to customer satisfaction. You will be expected to handle sensitive information discreetly, resolve conflicts diplomatically, and represent our company positively in all interactions. If you are looking for a challenging and rewarding career in transportation and logistics, we invite you to join our team as a Freight Broker. Your expertise and dedication will contribute significantly to our continued success and growth in the industry.

Responsibilities

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  • Identify and secure reliable carriers for transportation services.
  • Negotiate competitive rates and terms with carriers and shippers.
  • Coordinate and schedule shipments to ensure timely delivery.
  • Maintain accurate records of shipments, contracts, and communications.
  • Resolve transportation issues promptly and effectively.
  • Build and maintain strong relationships with carriers and clients.
  • Monitor market trends and industry developments to stay competitive.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Prepare and analyze performance reports to identify improvement areas.
  • Ensure compliance with transportation regulations and company policies.

Requirements

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  • Proven experience as a Freight Broker or similar role in logistics.
  • Strong negotiation and communication skills.
  • Excellent organizational and multitasking abilities.
  • Knowledge of transportation regulations and industry standards.
  • Proficiency in logistics software and Microsoft Office Suite.
  • Ability to work effectively under pressure and meet deadlines.
  • Strong problem-solving and decision-making skills.
  • Established network of carrier contacts preferred.
  • High level of integrity and professionalism.
  • Bachelor's degree in logistics, business, or related field preferred.

Potential interview questions

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  • Can you describe your experience negotiating rates with carriers?
  • How do you handle unexpected issues or delays during transportation?
  • What strategies do you use to build and maintain relationships with carriers?
  • Can you provide an example of a challenging shipment you successfully managed?
  • How do you stay informed about changes in transportation regulations?
  • What logistics software are you familiar with, and how proficient are you?