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Title
Text copied to clipboard!Head of Game Operations
Description
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We are looking for a Head of Game Operations to lead the management and optimization of our games' daily operations. This role requires strategic thinking, problem-solving skills, and collaboration with various teams to ensure the best player experience. The candidate will be responsible for monitoring game performance, managing resources, developing processes, and implementing improvements that enhance player engagement and satisfaction. Additionally, they will work closely with development, marketing, and customer support teams to ensure smooth operation and market success of our products. The ideal candidate has experience in the gaming industry, strong leadership skills, and a good understanding of game management technologies.
Responsibilities
Text copied to clipboard!- Manage and monitor daily game operations.
- Design and implement strategies to improve player experience.
- Collaborate with development teams to resolve technical and operational issues.
- Analyze performance data and make data-driven decisions.
- Manage resources and budget for game operations.
- Ensure compliance with company policies and regulations.
- Lead and support the operations team.
- Develop and improve operational processes.
- Manage communication with partners and suppliers.
- Monitor market trends and competition.
Requirements
Text copied to clipboard!- Degree in a related field or equivalent experience.
- Experience in operations management in the gaming industry.
- Strong leadership and organizational skills.
- Excellent knowledge of gaming technologies and platforms.
- Ability to analyze data and make decisions.
- Excellent communication skills.
- Experience managing teams and projects.
- Good command of English.
- Ability to work under pressure and manage multiple tasks.
- Goal and results-oriented.
Potential interview questions
Text copied to clipboard!- What is your experience in managing game operations?
- How do you handle challenges in daily game operations?
- Describe a time you improved player experience through operational changes.
- How do you manage communication between different teams?
- What tools do you use to monitor game performance?
- How do you manage budget and resources?
- What is your approach to team leadership?
- How do you keep up with market trends?
