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Title

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Head of Gaming Operations

Description

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We are looking for a dedicated Head of Gaming Operations who will take charge of strategic planning, coordination, and oversight of all operational activities within the gaming sector. In this key role, you will ensure smooth operations, optimize processes, and lead a dynamic team. You will collaborate closely with various departments to develop innovative solutions that enhance the player experience while supporting business objectives. Your responsibilities include analyzing performance metrics, managing budgets, and implementing best practices and new technologies. Additionally, you will serve as a point of contact for partners and stakeholders and play a crucial role in advancing the gaming platform. A deep understanding of the gaming industry, strong leadership skills, and a proactive work approach are essential for this role. If you have a passion for gaming and want to take on responsibility in a fast-paced environment, we look forward to your application.

Responsibilities

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  • Lead and manage daily gaming operations
  • Develop and implement strategies for process optimization
  • Lead and motivate the operations team
  • Monitor performance metrics and reporting
  • Coordinate with product development, marketing, and customer service
  • Budget planning and cost control
  • Ensure compliance with quality standards
  • Implement new technologies and tools
  • Communicate with partners and stakeholders
  • Analyze market trends and competitor activities

Requirements

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  • Degree in business administration, computer science, or related field
  • Several years of experience in gaming or IT operations
  • Leadership experience and team management
  • Strong analytical skills
  • Knowledge of the gaming industry and current trends
  • Experience in project management
  • Excellent communication and presentation skills
  • Problem-solving oriented work approach
  • High resilience and flexibility
  • Fluent in German and English

Potential interview questions

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  • What experience do you have in gaming operations?
  • How do you lead a team in a dynamic environment?
  • Which methods do you use for process optimization?
  • How do you handle conflicts within the team?
  • What technologies have you used in previous projects?
  • How do you measure the success of gaming operations?
  • How do you stay informed about industry trends?
  • Describe a challenge you successfully overcame.