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Title
Text copied to clipboard!Healthcare Advisor
Description
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We are looking for a dedicated and knowledgeable healthcare advisor to join our team and help improve access to care for patients across the country. As a healthcare advisor, you will provide medical advice via phone, chat, or other digital platforms. You will serve as a vital link between the patient and the healthcare system, helping assess care needs, offering self-care advice, or referring to the appropriate level of care.
The role requires strong medical knowledge, empathy, and the ability to communicate clearly and effectively. You will work in a team with other healthcare advisors, nurses, and physicians, and have access to modern digital tools and decision support systems. This position is ideal for someone who enjoys working independently but also values collaboration and continuous learning.
We offer a flexible work environment with opportunities for remote work, ongoing professional development, and a meaningful role where you make a difference every day. If you are passionate about helping people and want to be part of the future of healthcare, this is the job for you.
Responsibilities
Text copied to clipboard!- Provide medical advice via phone and digital channels
- Assess patients' healthcare needs and offer recommendations
- Refer patients to the appropriate level of care when needed
- Document calls and advice according to established procedures
- Use decision support systems to ensure quality
- Collaborate with colleagues in the care team
- Participate in training and professional development
- Contribute to improvement initiatives within the organization
Requirements
Text copied to clipboard!- Licensed nurse or other relevant healthcare education
- At least 2 years of clinical experience
- Strong communication skills in Swedish, both spoken and written
- Experience in telephone-based healthcare is a plus
- Ability to work independently and make quick decisions
- Good computer skills and experience with digital tools
- Empathetic and service-oriented attitude
- Flexibility and adaptability
Potential interview questions
Text copied to clipboard!- Do you have experience with telephone-based healthcare advice?
- Are you a licensed nurse?
- How do you handle stressful situations?
- What digital tools have you used previously?
- How do you ensure the patient understands your advice?
- Are you comfortable working independently?
- Do you have experience working from home?
- How do you stay updated on medical knowledge?
