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Title
Text copied to clipboard!IT Administrator
Description
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We are looking for an experienced IT Administrator to join our team and take charge of our company's IT infrastructure. In this role, you will be responsible for overseeing and maintaining all aspects of our computer systems, networks, and hardware. You will work closely with various departments to ensure that all IT requirements are met and that our technology resources are used efficiently. Your duties will include managing IT staff, implementing and updating software systems, ensuring data security, and resolving any IT-related issues that may arise. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work in a fast-paced environment. You will play a crucial role in the success of our operations by ensuring that our IT infrastructure is reliable, secure, and efficient. With your expertise, we aim to enhance our IT systems and processes, support our staff effectively, and contribute to the overall growth and success of our organization.
Responsibilities
Text copied to clipboard!- Manage and oversee the company's IT infrastructure, including hardware, software, and networks.
- Ensure the security of data, network access, and backup systems.
- Identify problematic areas and implement strategic solutions in a timely manner.
- Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
- Audit systems and assess their outcomes.
- Preserve assets, information security, and control structures.
- Handle annual budget and ensure cost-effectiveness.
- Monitor performance and manage parameters to provide fast responses to front-end users.
- Integrate IT systems to improve communication and collaboration.
- Ensure constant availability of technical resources.
- Manage and coordinate IT-related projects.
- Update and maintain IT policies and procedures.
- Provide direction for IT solutions that enhance mission-critical business operations.
- Work closely with departmental managers to determine the maintenance and growth needs of the network.
- Monitor changing network technology and deliver a technology update to the executive team each quarter.
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Evaluate new technology and make recommendations on technological solutions.
- Use stakeholders’ feedback to inform necessary improvements and adjustments to technology.
- Manage IT vendors and service providers.
Requirements
Text copied to clipboard!- Proven experience as an IT Administrator, System Administrator, or similar role.
- Strong knowledge of systems and networking software, hardware, and networking protocols.
- Experience with databases, networks (LAN, WAN), and patch management.
- Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
- Familiarity with various operating systems and platforms.
- Resourcefulness and problem-solving aptitude.
- Excellent communication skills.
- BSc/Ba in Information Technology, Computer Science, or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus.
- Ability to manage multiple projects and meet deadlines.
- Understanding of ITIL frameworks.
- Experience with cloud services and remote support.
- Strong leadership and decision-making skills.
- Attention to detail and high organizational skills.
- Ability to keep up with technical innovation and trends in IT support.
- Hands-on experience with computer networks, network administration, and network installation.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with managing IT infrastructure for a mid-sized company?
- How do you stay updated with the latest in technology and IT security trends?
- Can you give an example of a time when you had to troubleshoot a complex IT issue?
- How do you prioritize IT projects and requests from different departments?
- What strategies do you use to ensure data security and privacy?
- How do you approach training and managing your IT team?
- Can you explain your experience with cloud computing and its integration into existing IT infrastructure?
- What is your process for evaluating and implementing new technology solutions?
- How do you handle budgeting for IT expenses?
- What has been your biggest IT project challenge, and how did you overcome it?