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Title
Text copied to clipboard!IT Infrastructure Engineer
Description
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We are looking for an experienced IT Infrastructure Engineer to join our team. The successful candidate will be responsible for designing, organizing, modifying, and supporting our company's computer systems. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. The role also involves ensuring the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the IT Infrastructure Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required.
Responsibilities
Text copied to clipboard!- Design and implement new solutions and improve resilience of the current environment
- Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
- Undertake data network fault investigations in local and wide area environments using information from multiple sources
- Secure network systems by establishing and enforcing policies, and defining and monitoring access
- Support and administer firewall environments in line with IT security policy
- Report network operational status by gathering and prioritizing information and managing projects
- Upgrade data network equipment to the latest stable firmware releases
- Configure routing and switching equipment, hosted IP voice services and firewalls
- Provide remote support to on-site engineers and end users during installation
- Provide remote troubleshooting and fault finding if issues occur upon initial installation
- Undertake capacity management and audit of IP addressing and hosted devices within data centers
- Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
- Speak to customers via email and phone for initial requirement capture
Requirements
Text copied to clipboard!- Proven networking experience
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- University degree in Computer Science or a related subject
- Deep understanding of networking protocols
- Good understanding of the OSI or TCP/IP model
- Hands-on experience with common software and hardware
- CCNA or higher (CCNP, CCIE and/or CISSP highly valued)
- Deep understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
- Familiarity with access control models and network security
- Knowledge of coding languages for scripting (e.g Python, Perl)
- Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)
- Ability to work in a team and communicate effectively
- Professional certification (e.g. CCNP, CCDP)
Potential interview questions
Text copied to clipboard!- What is your experience with designing and implementing network solutions?
- Can you describe a time when you had to troubleshoot a complex network issue?
- How do you ensure network security in your designs?
- Can you describe your experience with cloud-based infrastructure?
- What scripting languages are you familiar with?