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Title

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IT Manager in the Healthcare Industry

Description

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We are looking for an IT Manager in the healthcare industry. You will be responsible for managing IT infrastructure, optimizing systems, implementing security measures, and promoting operational efficiency within healthcare institutions. This role involves handling the unique IT needs of healthcare, such as electronic medical record systems, patient management systems, and integration with medical devices, supporting healthcare professionals on the ground. In this position, you will be tasked with planning and executing IT strategies, managing vendors, leading system implementation projects, troubleshooting, and providing user support. Ensuring the confidentiality of medical information by establishing and enforcing security policies is also a critical part of the role. The ideal candidate will have deep knowledge of IT infrastructure, networks, and security, and be familiar with healthcare-specific regulations and standards (e.g., HIPAA, healthcare information system security guidelines). Experience in team management and IT support within healthcare institutions is highly desirable. We are seeking someone who not only understands the needs of the healthcare field and solves technical challenges but also communicates smoothly with healthcare professionals and contributes to improving the quality of medical services through IT.

Responsibilities

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  • Manage and operate IT infrastructure for healthcare institutions
  • Implement and maintain electronic medical record and patient management systems
  • Plan and execute IT strategies
  • Establish and enforce security policies
  • Negotiate and manage vendors
  • Manage the IT support team
  • Troubleshoot system issues
  • Conduct IT training for healthcare professionals
  • Research and propose new technologies
  • Handle audits to ensure compliance

Requirements

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  • Practical experience in IT infrastructure management (5+ years recommended)
  • Experience in IT support within the healthcare industry is a plus
  • Knowledge of networks, servers, and security
  • Understanding of healthcare-related regulations and standards
  • Project management skills
  • Team management experience
  • Problem-solving and logical thinking skills
  • Excellent communication skills
  • Business-level Japanese reading, writing, and speaking skills
  • Relevant IT certifications (e.g., CCNA, CompTIA Security+) are a plus

Potential interview questions

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  • Do you have experience in IT support for healthcare institutions?
  • Have you implemented or operated electronic medical record systems?
  • Tell us about your experience in designing and building IT infrastructure.
  • Do you have experience establishing security policies?
  • Tell us about your team management experience.
  • How familiar are you with healthcare regulations (e.g., HIPAA)?
  • Describe a troubleshooting challenge you faced and how you resolved it.
  • Have you proposed the adoption of new IT technologies?
  • Tell us about your experience managing vendors.
  • Have you conducted IT training for healthcare professionals?