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Title

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Mainframe Operations Analyst

Description

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We are looking for a skilled Mainframe Operations Analyst to join our IT team. In this role, you will be responsible for monitoring, analyzing, and improving the operational performance of mainframe systems. Your expertise will help ensure the reliability, efficiency, and security of our mainframe environment, which supports critical business applications. You will collaborate with cross-functional teams to identify operational issues, develop solutions, and implement best practices. The ideal candidate has a strong background in mainframe technologies, operational analysis, and problem-solving skills. Responsibilities include analyzing system performance data, troubleshooting operational problems, coordinating with technical teams, and documenting procedures. This role requires attention to detail, excellent communication skills, and the ability to work under pressure in a fast-paced environment. Join us to contribute to the stability and optimization of our mainframe operations, ensuring seamless business continuity and supporting our organization's technological growth.

Responsibilities

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  • Monitor mainframe system operations and performance metrics.
  • Analyze operational data to identify trends and issues.
  • Troubleshoot and resolve mainframe operational problems.
  • Collaborate with IT teams to implement improvements.
  • Develop and maintain operational documentation and procedures.
  • Ensure compliance with security and operational policies.
  • Coordinate with vendors and support teams as needed.
  • Participate in disaster recovery and backup planning.
  • Provide operational reports to management.
  • Support automation initiatives to enhance efficiency.

Requirements

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  • Bachelor's degree in Computer Science or related field.
  • Experience with mainframe operating systems (e.g., z/OS).
  • Strong analytical and problem-solving skills.
  • Knowledge of mainframe job scheduling and monitoring tools.
  • Familiarity with scripting languages for automation.
  • Excellent communication and teamwork abilities.
  • Ability to work under pressure and meet deadlines.
  • Understanding of ITIL processes and best practices.
  • Experience with performance tuning and capacity planning.
  • Attention to detail and documentation skills.

Potential interview questions

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  • What mainframe operating systems are you experienced with?
  • Can you describe a time you resolved a critical operational issue?
  • How do you approach performance analysis on mainframe systems?
  • What tools have you used for mainframe monitoring and automation?
  • How do you ensure compliance with security policies in operations?
  • Describe your experience with disaster recovery planning.
  • How do you prioritize tasks during high-pressure situations?
  • What scripting languages are you proficient in for automation?
  • Can you explain your experience with ITIL processes?
  • How do you document operational procedures effectively?