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Title
Text copied to clipboard!Medical Administrative Manager
Description
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We are looking for a dedicated and experienced Medical Administrative Manager to oversee the administrative operations of our healthcare facility. The ideal candidate will have a strong background in healthcare administration, excellent organizational skills, and the ability to manage a team effectively. This role requires a deep understanding of medical terminology, healthcare regulations, and the ability to handle sensitive patient information with the utmost confidentiality. The Medical Administrative Manager will be responsible for ensuring that the administrative functions of the facility run smoothly, including patient scheduling, billing, and record-keeping. They will also be responsible for implementing and maintaining policies and procedures that comply with healthcare regulations and standards. The successful candidate will have excellent communication skills, both written and verbal, and the ability to interact with patients, healthcare providers, and staff in a professional and courteous manner. This role requires a proactive approach to problem-solving and the ability to work under pressure in a fast-paced environment. The Medical Administrative Manager will also be responsible for managing budgets, overseeing staff training and development, and ensuring that the facility meets all regulatory requirements. If you are a highly organized and detail-oriented individual with a passion for healthcare administration, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Oversee daily administrative operations of the healthcare facility.
- Manage patient scheduling and ensure efficient use of resources.
- Supervise administrative staff and provide training and development opportunities.
- Ensure compliance with healthcare regulations and standards.
- Handle patient billing and insurance claims processing.
- Maintain accurate and confidential patient records.
- Develop and implement administrative policies and procedures.
- Manage facility budgets and financial reporting.
- Coordinate with healthcare providers to ensure quality patient care.
- Address patient and staff concerns and resolve issues promptly.
- Monitor and improve administrative processes for efficiency.
- Ensure the facility meets all regulatory and accreditation requirements.
- Prepare reports and presentations for senior management.
- Oversee the procurement of office supplies and equipment.
- Implement and maintain electronic health record systems.
- Coordinate with external vendors and service providers.
- Ensure a safe and clean working environment for staff and patients.
- Conduct regular staff meetings and performance evaluations.
- Stay updated on industry trends and best practices in healthcare administration.
- Assist in strategic planning and decision-making processes.
Requirements
Text copied to clipboard!- Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Minimum of 5 years of experience in healthcare administration.
- Strong knowledge of medical terminology and healthcare regulations.
- Excellent organizational and time management skills.
- Proven ability to manage and lead a team.
- Exceptional communication and interpersonal skills.
- Proficiency in electronic health record systems and medical billing software.
- Ability to handle sensitive and confidential information with discretion.
- Strong problem-solving and decision-making abilities.
- Experience in budget management and financial reporting.
- Detail-oriented with a high level of accuracy.
- Ability to work under pressure and meet deadlines.
- Proactive and self-motivated with a strong work ethic.
- Knowledge of patient scheduling and resource management.
- Experience in staff training and development.
- Familiarity with healthcare accreditation and compliance standards.
- Ability to interact with patients, staff, and healthcare providers professionally.
- Strong analytical and critical thinking skills.
- Experience in strategic planning and process improvement.
- Commitment to providing high-quality patient care.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in healthcare administration?
- How do you ensure compliance with healthcare regulations and standards?
- What strategies do you use to manage and motivate a team?
- How do you handle sensitive patient information?
- Can you provide an example of a time when you improved an administrative process?
- How do you manage patient scheduling and resource allocation?
- What experience do you have with electronic health record systems?
- How do you handle conflicts or issues with staff or patients?
- Can you describe your experience with budget management and financial reporting?
- What steps do you take to ensure a safe and clean working environment?
- How do you stay updated on industry trends and best practices?
- Can you provide an example of a successful project you managed?
- How do you prioritize tasks and manage your time effectively?
- What is your approach to staff training and development?
- How do you ensure high-quality patient care in your administrative role?
- Can you describe a challenging situation you faced and how you resolved it?
- What experience do you have with medical billing and insurance claims processing?
- How do you handle multiple tasks and deadlines in a fast-paced environment?
- What is your approach to strategic planning and decision-making?
- How do you ensure effective communication within your team and with other departments?
