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Title

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Medical and Health Services Manager

Description

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We are looking for a dedicated and experienced Medical and Health Services Manager to join our team. In this role, you will be responsible for planning, directing, and coordinating the delivery of healthcare services in our facility. You will work to improve efficiency and quality in delivering healthcare services, develop departmental goals and objectives, ensure compliance with healthcare laws and regulations, and manage staff. A successful candidate will have a strong background in healthcare administration, excellent leadership skills, and the ability to navigate the complexities of the healthcare system. You will play a crucial role in ensuring that our facility operates smoothly and that patients receive the highest standard of care. Your responsibilities will include financial management, such as budgeting and billing; human resources functions, including hiring and training staff; and maintaining records of the facility's services. Additionally, you will be expected to stay up-to-date with healthcare technology and trends to implement new systems and processes that improve patient care and facility operations.

Responsibilities

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  • Develop and implement policies and procedures for the healthcare facility.
  • Oversee the financial management of the facility, including budgeting, billing, and accounting.
  • Ensure compliance with healthcare laws, regulations, and standards.
  • Manage the recruitment, training, and performance of staff.
  • Coordinate and direct the delivery of healthcare services.
  • Improve efficiency and quality in the delivery of healthcare services.
  • Maintain records of the facility's services, including patient information, financial data, and performance metrics.
  • Communicate with department heads, medical staff, and other administrative personnel.
  • Stay informed about advances in healthcare technology and policy changes.
  • Negotiate contracts with vendors, insurance providers, and other third-party entities.

Requirements

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  • Bachelor's degree in Health Administration, Health Management, Nursing, Public Health, or related field.
  • Master's degree in Healthcare Administration or related field preferred.
  • Proven experience as a Healthcare Administrator, Medical Manager, or similar role.
  • Strong understanding of healthcare laws, regulations, and technology.
  • Excellent leadership and organizational skills.
  • Ability to communicate effectively with medical staff, patients, and insurance providers.
  • Proficiency in healthcare management software and Microsoft Office Suite.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks.
  • Commitment to ethical healthcare practices and patient confidentiality.

Potential interview questions

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  • Can you describe your experience with healthcare management software?
  • How do you stay informed about changes in healthcare laws and regulations?
  • Can you give an example of a successful policy or procedure you implemented in a previous role?
  • How do you handle conflicts between medical staff and administrative staff?
  • What strategies do you use to improve the efficiency and quality of healthcare services?
  • How do you approach financial management and budgeting for a healthcare facility?
  • Can you discuss your experience with staff recruitment and training?
  • How do you ensure compliance with healthcare regulations and standards?
  • What is your experience with negotiating contracts with vendors and insurance providers?
  • How do you manage patient information and ensure confidentiality?