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Title

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Medical Information Specialist

Description

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We are looking for a Medical Information Specialist to join our team and serve as a key resource for accurate, up-to-date medical and scientific information. In this role, you will be responsible for responding to inquiries from healthcare professionals, patients, and internal stakeholders regarding pharmaceutical products, medical devices, and clinical data. You will ensure that all information provided is compliant with regulatory standards and company policies, and that it is communicated clearly and effectively. The ideal candidate will have a strong background in life sciences or pharmacy, excellent communication skills, and a passion for supporting evidence-based medical decisions. You will collaborate closely with medical affairs, regulatory, and pharmacovigilance teams to ensure consistency and accuracy of information. Additionally, you will contribute to the development of standard response documents, FAQs, and educational materials, and may participate in training sessions for internal staff. Attention to detail, critical thinking, and the ability to interpret complex scientific literature are essential for success in this role. You may also be involved in monitoring and analyzing trends in medical inquiries to identify potential safety signals or unmet educational needs. This position offers the opportunity to make a meaningful impact on patient care and healthcare provider knowledge by ensuring access to reliable medical information.

Responsibilities

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  • Respond to medical information inquiries from healthcare professionals and patients
  • Ensure all responses are accurate, evidence-based, and compliant with regulations
  • Develop and maintain standard response documents and FAQs
  • Collaborate with medical affairs, regulatory, and pharmacovigilance teams
  • Interpret and summarize complex scientific literature
  • Participate in training sessions for internal staff
  • Monitor trends in medical inquiries and report potential safety signals
  • Support the creation of educational materials for healthcare professionals
  • Maintain up-to-date knowledge of relevant products and therapeutic areas
  • Document all interactions and responses in compliance with company policies

Requirements

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  • Bachelor’s degree in life sciences, pharmacy, or related field
  • Strong written and verbal communication skills
  • Experience in medical information, medical affairs, or a similar role
  • Ability to interpret and summarize scientific literature
  • Attention to detail and high level of accuracy
  • Familiarity with regulatory requirements for medical information
  • Excellent organizational and time management skills
  • Proficiency with medical databases and information systems
  • Ability to work collaboratively in a cross-functional team
  • Commitment to maintaining confidentiality and data integrity

Potential interview questions

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  • What experience do you have in medical information or a related field?
  • How do you ensure accuracy and compliance in your communications?
  • Describe your process for interpreting complex scientific literature.
  • How do you handle challenging or unclear medical inquiries?
  • What tools or databases have you used to manage medical information?
  • Can you provide an example of a time you collaborated with other departments?
  • How do you stay current with developments in your therapeutic area?
  • Describe your experience with regulatory requirements for medical information.
  • How do you prioritize multiple inquiries or tasks?
  • What motivates you to work in medical information?