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Title
Text copied to clipboard!Medical Navigator
Description
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We are looking for a Medical Navigator who will assist patients in navigating the complex healthcare system, providing support and coordinating medical services. Your primary responsibility will be to facilitate the process of receiving medical care by helping patients understand diagnoses, schedule doctor visits, organize examinations and treatments, and communicate with medical staff and insurance companies. The Medical Navigator plays a key role in improving patient service quality, reducing stress, and enhancing communication among all parties involved. It is important to have deep knowledge of medicine, communication skills, and the ability to work with information systems. You will work closely with doctors, nurses, social workers, and other specialists to ensure a comprehensive approach to patient treatment and support. Additionally, you will need to analyze medical documentation, advise patients on prevention and rehabilitation, and assist with paperwork and insurance claims. We value initiative, responsibility, and a desire to help people in difficult life situations. If you want to be part of a team that makes a positive difference in patients' lives, join us!
Responsibilities
Text copied to clipboard!- Consulting patients on medical services and procedures
- Coordinating doctor visits and examinations
- Providing support to patients throughout treatment
- Interacting with medical staff and insurance companies
- Analyzing medical documentation and assisting with paperwork
- Educating patients on prevention and rehabilitation
- Organizing and accompanying patients at all treatment stages
- Resolving administrative issues related to medical care
- Supporting patients with chronic diseases
- Collecting and analyzing feedback to improve service quality
Requirements
Text copied to clipboard!- Higher medical or social education
- At least 1 year of experience in healthcare or social support
- Knowledge of medical terminology and processes
- Excellent communication and organizational skills
- Ability to work with information systems and databases
- Ability to work under stress and make quick decisions
- Attention to detail and responsibility
- Knowledge of healthcare and insurance legislation
- Willingness to learn and develop continuously
- Empathy and desire to help people
Potential interview questions
Text copied to clipboard!- What experience do you have working with patients?
- Which medical information systems have you used?
- How do you handle stressful situations?
- Describe a case where you helped a patient solve a complex problem.
- How do you organize your work when dealing with many patients?
- What communication methods with patients do you find most effective?
