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Title

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Medical Secretary (Γραμματέας Ιατρείου)

Description

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We are looking for a professional and organized Medical Secretary to join our healthcare team. The successful candidate will be responsible for managing patient information, scheduling appointments, and handling administrative tasks within the medical office. They will also be expected to communicate effectively with patients, healthcare professionals, and insurance companies. The ideal candidate will have a strong understanding of medical terminology, excellent organizational skills, and the ability to handle sensitive information confidentially. They should also be able to work under pressure and manage multiple tasks simultaneously.

Responsibilities

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  • Manage patient information and medical records.
  • Schedule appointments and procedures.
  • Handle administrative tasks within the medical office.
  • Communicate effectively with patients, healthcare professionals, and insurance companies.
  • Understand and use medical terminology correctly.
  • Handle sensitive information confidentially.
  • Work under pressure and manage multiple tasks simultaneously.
  • Maintain a clean and organized office environment.
  • Assist with billing and insurance claims.
  • Provide excellent customer service to patients.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in a medical office setting.
  • Strong understanding of medical terminology.
  • Excellent organizational skills.
  • Ability to handle sensitive information confidentially.
  • Strong communication skills.
  • Ability to work under pressure and manage multiple tasks.
  • Proficiency in Microsoft Office Suite.
  • Experience with electronic medical records (EMR) systems.
  • Excellent customer service skills.

Potential interview questions

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  • How do you handle sensitive patient information?
  • Can you describe your experience with electronic medical records (EMR) systems?
  • How do you manage multiple tasks and priorities in a busy office environment?
  • Can you give an example of a time when you had to deal with a difficult patient or situation?
  • How do you ensure that you use medical terminology correctly?