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Title
Text copied to clipboard!Network Technician
Description
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We are looking for a dedicated and knowledgeable Network Technician to join our team. In this role, you will be responsible for installing, maintaining, and troubleshooting our network systems to ensure they meet the organization's needs and are secure against cyber threats. You will work closely with the IT department to develop networking plans, analyze network performance, and respond to network-related issues promptly. The ideal candidate will have a strong understanding of network infrastructure, including LAN/WAN, firewalls, routers, and switches. You will also be expected to stay up-to-date with the latest technologies and security trends to recommend improvements and ensure our network remains efficient and secure. Your goal will be to ensure a seamless and secure network experience for our users, enabling them to work efficiently and without interruption. This role requires a mix of technical skills, problem-solving abilities, and excellent communication skills to effectively support our network infrastructure and contribute to the overall success of our IT operations.
Responsibilities
Text copied to clipboard!- Install, configure, and maintain network hardware, software, devices, and systems.
- Monitor network performance and troubleshoot problem areas as needed.
- Ensure network security and connectivity are maintained at all times.
- Conduct regular network maintenance tasks, including backups and patch management.
- Respond to network-related issues and resolve them in a timely manner.
- Collaborate with the IT team to optimize network performance and reliability.
- Document network configurations and changes.
- Assist in the implementation of new network solutions and improvements.
- Provide technical support and guidance to users regarding network-related issues.
- Stay current with new networking technologies and security protocols.
- Participate in disaster recovery operations and data backups when necessary.
- Manage IP addressing and subnetting.
- Configure and manage VPNs and firewall settings.
- Monitor network usage and bandwidth.
- Collaborate with vendors and external support teams to resolve network issues.
- Educate staff on network security best practices and policies.
- Assist in the planning and design of future network expansions.
- Evaluate network performance and recommend improvements.
Requirements
Text copied to clipboard!- Proven experience as a Network Technician or similar role.
- Familiarity with LAN/WAN, firewalls, routers, and switches.
- Understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).
- Hands-on experience with monitoring, network diagnostic, and network analytics tools.
- Ability to troubleshoot complex network issues.
- Experience with network security measures.
- Solid understanding of network operating systems (JUNOS, Cisco IOS).
- Professional certification (e.g., CCNA, CCNP, Network+) is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work in a team and independently when required.
- Knowledge of coding languages for scripting (e.g., Python, Perl) is a plus.
- Familiarity with access control models and network security.
- Experience with wireless technology and wireless security protocols.
- Understanding of advanced networking technologies and services (e.g., virtualization, cloud services).
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Willingness to learn and adapt to new technologies and challenges.
- Availability for after-hours work in case of network emergencies.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with managing and troubleshooting LAN/WAN environments?
- How do you stay current with new networking technologies and security threats?
- Describe a challenging network issue you resolved and the steps you took to resolve it.
- What network diagnostic tools are you most familiar with, and how have you used them?
- How do you approach network security in your current role?
- Can you explain the process of subnetting a network?
- What is your experience with wireless network configurations and security?
- How would you handle a situation where an unexpected network outage occurs?
- What strategies do you use to ensure network performance and reliability?
- Describe your experience with network monitoring and analytics tools.