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Title
Text copied to clipboard!New Account
Description
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We are looking for a motivated and detail-oriented individual for a role responsible for opening and managing new customer accounts. In this position, you will be a key part of our customer service and finance team, ensuring that all new accounts are created accurately, on time, and in accordance with company policies. The role requires excellent attention to detail, strong communication skills, and the ability to work efficiently both independently and as part of a team.
Your daily tasks will include setting up new customer accounts in our systems, verifying and archiving necessary documentation, and collaborating with sales and customer service teams to ensure a smooth customer experience. You will also participate in process improvement initiatives and ensure compliance with all applicable regulations and internal guidelines.
This position offers an excellent opportunity to develop expertise in customer data management and financial processes. We provide comprehensive onboarding, ongoing training, and the opportunity to advance your career in a stable and growing organization.
Responsibilities
Text copied to clipboard!- Opening new customer accounts in systems
- Verifying and validating customer data
- Collaborating with sales and customer service teams
- Managing and archiving documentation
- Complying with data protection policies
- Reporting and statistics
- Improving and optimizing processes
- Updating and maintaining customer data
- Following internal guidelines and regulations
- Participating in audits and inspections
Requirements
Text copied to clipboard!- Experience in customer data or financial administration
- Strong IT skills and ability to learn new systems
- Accuracy and attention to detail
- Good communication and teamwork skills
- Ability to work under pressure
- Fluency in Finnish and English
- Understanding of data protection legislation
- Organizational skills and initiative
Potential interview questions
Text copied to clipboard!- What is your experience with managing customer accounts?
- How do you ensure data accuracy?
- Have you worked with financial systems before?
- How do you handle a fast-paced work environment?
- How do you manage confidential customer data?
- How would you improve the account opening process?
