Text copied to clipboard!
Title
Text copied to clipboard!Patient Support Representative and Phlebotomist
Description
Text copied to clipboard!
We are looking for a Patient Support Representative and Phlebotomist who will play a key role in providing high-quality patient service and performing blood collection procedures. This position requires a high level of empathy, precision, and professionalism, as well as the ability to effectively interact with patients and medical staff.
Primary responsibilities include greeting patients, registration, explaining procedures, and performing venipuncture and other blood collection methods in accordance with medical standards. The candidate should have excellent communication skills, attention to detail, and strict adherence to infection control protocols.
The role requires the ability to work under pressure, especially when dealing with anxious or sensitive patients. Familiarity with medical equipment and software for registering and tracking samples is also essential.
The Patient Support Representative and Phlebotomist will work closely with doctors, nurses, and laboratory staff to ensure timely and accurate delivery of samples to the lab. The role also includes maintaining documentation, monitoring supply inventory, and participating in the training of new staff.
We are looking for a candidate with medical education, experience in phlebotomy and patient service, and a desire to grow within the healthcare field. If you are compassionate, detail-oriented, and committed to helping others, we would be happy to welcome you to our team.
Responsibilities
Text copied to clipboard!- Greet and register patients
- Explain blood collection procedures
- Perform venipuncture and other blood draw techniques
- Follow infection control standards
- Maintain accurate documentation
- Deliver samples to the laboratory
- Use medical software systems
- Keep the work area clean and organized
- Monitor supply inventory
- Assist in training new staff
Requirements
Text copied to clipboard!- Medical vocational or higher education
- At least 1 year of phlebotomy experience
- Strong patient communication skills
- Knowledge of infection control protocols
- Ability to use medical equipment
- Attention to detail and accuracy
- Stress resilience
- Willingness to work shifts
- Familiarity with medical documentation
- Desire to grow in the healthcare field
Potential interview questions
Text copied to clipboard!- What is your experience in phlebotomy?
- How do you handle anxious patients?
- What infection control measures do you follow?
- How do you ensure accuracy in blood collection?
- Have you worked with medical information systems?
- Are you willing to work in shifts?
- How do you respond to stressful situations?
- Do you have experience working in a team?
- What qualities do you think are important for this role?
- Why did you choose to work in healthcare?
