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Title
Text copied to clipboard!Pediatric Support Specialist
Description
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We are looking for a compassionate and dedicated Pediatric Support Specialist to join our healthcare team. This role is essential in providing emotional, educational, and logistical support to pediatric patients and their families throughout their medical journey. The Pediatric Support Specialist works closely with doctors, nurses, social workers, and other healthcare professionals to ensure that children receive holistic care that addresses not only their physical health but also their emotional and developmental needs.
As a Pediatric Support Specialist, you will be responsible for helping families navigate the healthcare system, understand treatment plans, and access necessary resources. You will also provide age-appropriate education to children about their medical conditions and treatments, using tools such as play therapy, storytelling, and visual aids. Your role will involve advocating for the child’s best interests, ensuring their voice is heard in care decisions, and supporting their emotional well-being during hospital stays or outpatient visits.
This position requires strong communication skills, empathy, and the ability to work in high-stress environments. You must be comfortable working with children of all ages, from infants to adolescents, and be sensitive to the diverse cultural and emotional needs of families. Experience in child life services, pediatric nursing, or social work is highly valued.
The ideal candidate will be organized, proactive, and passionate about making a difference in the lives of children and their families. You will play a key role in creating a supportive and healing environment that promotes positive health outcomes and emotional resilience.
If you are looking for a meaningful career where you can impact young lives and support families during challenging times, we encourage you to apply for the Pediatric Support Specialist position.
Responsibilities
Text copied to clipboard!- Provide emotional and educational support to pediatric patients and their families
- Collaborate with healthcare professionals to develop patient-centered care plans
- Assist families in navigating healthcare systems and accessing resources
- Use play therapy and other tools to educate children about medical procedures
- Advocate for the needs and preferences of pediatric patients
- Support children and families during hospital stays and outpatient visits
- Document interactions and maintain accurate patient records
- Participate in multidisciplinary team meetings
- Develop and implement child-friendly educational materials
- Promote a safe and comforting environment for children
Requirements
Text copied to clipboard!- Bachelor’s degree in Child Life, Psychology, Social Work, or related field
- Certification as a Child Life Specialist (CCLS) preferred
- Minimum of 2 years experience in pediatric healthcare or support services
- Strong interpersonal and communication skills
- Ability to work with children of all ages and diverse backgrounds
- Knowledge of child development and pediatric medical conditions
- Empathy, patience, and emotional resilience
- Ability to work in a fast-paced, high-stress environment
- Proficiency in documentation and record-keeping
- Bilingual skills are a plus
Potential interview questions
Text copied to clipboard!- What experience do you have working with pediatric patients?
- How do you support families during a child’s hospitalization?
- Describe a time you used play or storytelling to help a child understand a medical procedure.
- How do you handle emotionally challenging situations?
- What strategies do you use to advocate for a child’s needs?
- Are you certified as a Child Life Specialist?
- How do you collaborate with other healthcare professionals?
- What tools or resources do you use to educate children about their health?
- How do you manage stress in a high-pressure environment?
- Are you comfortable working with children from diverse cultural backgrounds?
