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Title
Text copied to clipboard!Personal Shopper
Description
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We are looking for a dedicated and customer-oriented Personal Shopper. The successful candidate will provide personalized attention to clients, helping them to purchase products and services that meet their individual needs. You will be responsible for understanding client preferences, researching products and services, purchasing items on behalf of clients, and delivering purchases to clients. You will also be responsible for building and maintaining relationships with clients, providing excellent customer service, and ensuring client satisfaction. The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for shopping. You should also have a deep understanding of products and services in various industries, and be able to make recommendations based on clients' needs and preferences.
Responsibilities
Text copied to clipboard!- Understanding client preferences and needs.
- Researching products and services.
- Purchasing items on behalf of clients.
- Delivering purchases to clients.
- Building and maintaining relationships with clients.
- Providing excellent customer service.
- Ensuring client satisfaction.
- Making recommendations based on clients' needs and preferences.
- Keeping up-to-date with products and services in various industries.
- Handling returns and exchanges.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a retail or customer service role.
- Excellent communication skills.
- Keen eye for detail.
- Passion for shopping.
- Deep understanding of products and services in various industries.
- Ability to make recommendations based on clients' needs and preferences.
- Excellent customer service skills.
- Ability to handle returns and exchanges.
- Valid driver's license.
Potential interview questions
Text copied to clipboard!- What experience do you have in a retail or customer service role?
- How would you handle a situation where a client was unhappy with a purchase?
- What strategies would you use to understand a client's needs and preferences?
- How do you stay up-to-date with products and services in various industries?
- Can you describe a time when you had to handle a return or exchange?