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Title
Text copied to clipboard!Petrol Filler
Description
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We are looking for a dedicated and reliable Petrol Filler to join our team. The ideal candidate will be responsible for refueling vehicles, providing excellent customer service, and ensuring the cleanliness and safety of the fuel station. As a Petrol Filler, you will be the first point of contact for customers, so a friendly and professional demeanor is essential. You will need to be attentive to detail, ensuring that all safety protocols are followed and that the fuel station is kept in top condition. This role requires physical stamina, as you will be on your feet for most of the shift and may need to lift heavy objects. Additionally, you will handle cash transactions, so basic math skills and honesty are crucial. You will also be responsible for monitoring fuel levels and reporting any issues to the management. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong sense of responsibility. Previous experience in a similar role is preferred but not required, as training will be provided. If you are looking for a stable job with the opportunity to interact with a variety of people and work in a dynamic environment, this position could be a great fit for you.
Responsibilities
Text copied to clipboard!- Refuel vehicles accurately and efficiently.
- Provide excellent customer service.
- Handle cash and card transactions.
- Maintain cleanliness of the fuel station.
- Ensure safety protocols are followed.
- Monitor fuel levels and report issues.
- Assist customers with inquiries.
- Perform routine checks on fuel pumps.
- Restock shelves with automotive products.
- Keep the forecourt clean and tidy.
- Report any suspicious activities.
- Assist in emergency situations.
- Follow company policies and procedures.
- Participate in training sessions.
- Work collaboratively with team members.
- Manage time effectively.
- Ensure proper disposal of waste materials.
- Operate fuel pumps and other equipment safely.
- Provide information about fuel types and prices.
- Maintain a professional appearance.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in customer service is a plus.
- Basic math skills.
- Ability to stand for long periods.
- Good communication skills.
- Attention to detail.
- Ability to lift heavy objects.
- Honesty and integrity.
- Ability to work independently.
- Friendly and professional demeanor.
- Basic knowledge of automotive products.
- Ability to handle cash transactions.
- Willingness to work in various weather conditions.
- Strong sense of responsibility.
- Ability to follow safety protocols.
- Good problem-solving skills.
- Flexibility to work different shifts.
- Ability to operate fuel pumps and other equipment.
- Willingness to undergo training.
- Ability to work in a fast-paced environment.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in customer service?
- How do you handle difficult customers?
- Are you comfortable working in various weather conditions?
- Can you perform basic math calculations quickly and accurately?
- How do you ensure safety while refueling vehicles?
- What steps do you take to maintain cleanliness in your work area?
- How do you handle cash transactions?
- Can you lift heavy objects if required?
- How do you prioritize tasks during a busy shift?
- Are you willing to work different shifts, including weekends and holidays?
- How do you stay motivated during long shifts?
- Can you describe a time when you went above and beyond for a customer?
- How do you handle emergency situations?
- What do you know about our company and our services?
- How do you ensure accuracy when refueling vehicles?
- Can you work independently without constant supervision?
- How do you keep yourself organized during a shift?
- What do you think is the most important aspect of customer service?
- How do you handle multiple tasks at once?
- Are you willing to undergo training to improve your skills?
