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Title

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Pool Manager

Description

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We are looking for a Pool Manager to oversee the daily operations, safety, and maintenance of our swimming pool facilities. The ideal candidate will be responsible for managing staff, ensuring compliance with health and safety regulations, and providing excellent customer service to all pool patrons. This role requires strong leadership skills, attention to detail, and a passion for aquatic environments. As a Pool Manager, you will supervise lifeguards, maintenance personnel, and front desk staff to ensure the pool operates efficiently and safely. You will be responsible for scheduling shifts, conducting training sessions, and maintaining accurate records of pool usage, incidents, and maintenance activities. You will also be expected to handle customer inquiries and resolve any issues that arise in a professional and timely manner. In addition to staff management, the Pool Manager will oversee the maintenance of pool equipment and water quality. This includes regular testing of water chemistry, coordinating with maintenance teams for repairs, and ensuring that all equipment is functioning properly. You will also be responsible for maintaining cleanliness and order throughout the facility. The Pool Manager must stay up to date with local and national health and safety regulations and ensure that the facility complies with all relevant laws. This includes conducting regular safety drills, maintaining certifications, and ensuring that all staff are properly trained in emergency procedures. This position is ideal for someone with a background in recreation management, hospitality, or a related field, and who has experience working in aquatic environments. Strong communication, organizational, and problem-solving skills are essential for success in this role. If you are passionate about aquatic safety and enjoy leading a team in a dynamic environment, we encourage you to apply for the Pool Manager position.

Responsibilities

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  • Supervise daily operations of the swimming pool facility
  • Manage and schedule lifeguards and support staff
  • Ensure compliance with health and safety regulations
  • Monitor water quality and coordinate maintenance
  • Handle customer service issues and inquiries
  • Maintain accurate records of incidents and maintenance
  • Conduct staff training and safety drills
  • Oversee cleanliness and organization of the facility
  • Coordinate with vendors and suppliers for pool needs
  • Prepare reports and updates for senior management

Requirements

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  • High school diploma or equivalent; degree in recreation or hospitality preferred
  • Certified Pool Operator (CPO) or equivalent certification
  • First Aid and CPR certification
  • Minimum 2 years of experience in pool or facility management
  • Strong leadership and team management skills
  • Excellent communication and customer service abilities
  • Knowledge of pool maintenance and water chemistry
  • Ability to work flexible hours, including weekends and holidays
  • Strong organizational and problem-solving skills
  • Familiarity with local health and safety regulations

Potential interview questions

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  • Do you have a Certified Pool Operator (CPO) certification?
  • How many years of experience do you have managing a pool facility?
  • Are you certified in First Aid and CPR?
  • Can you describe your experience with water quality testing?
  • How do you handle customer complaints or safety concerns?
  • What strategies do you use to manage and motivate staff?
  • Are you available to work weekends and holidays?
  • Have you ever conducted a safety drill? If so, describe it.
  • What is your approach to maintaining pool cleanliness and hygiene?
  • How do you stay updated on health and safety regulations?