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Title

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Postal Employee

Description

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We are looking for a dedicated and responsible postal employee to join our team. The postal employee plays a crucial role in ensuring that mail, packages, and other shipments reach their destination safely and on time. Main duties include sorting, processing, and delivering letters and packages, as well as providing customer service at postal offices. The ideal candidate should be organized, punctual, and possess effective communication skills, as they will interact with customers and coworkers daily. Additionally, they must operate equipment and computer systems for tracking and recording shipments and comply with established security procedures. The postal employee is also responsible for maintaining confidentiality of information and resolving issues related to lost or damaged shipments. The ability to work under pressure, especially during peak seasons, and a willingness to perform physical tasks such as lifting packages and walking long distances are valued. We offer a stable work environment, opportunities for professional development, and a competitive benefits package. If you have a service-oriented mindset and want to contribute to the efficient operation of the postal system, we invite you to apply!

Responsibilities

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  • Sort and organize letters and packages.
  • Deliver mail and packages to homes or offices.
  • Handle customer inquiries and requests.
  • Record and track shipments using computer systems.
  • Comply with postal security procedures.
  • Operate postal equipment and tools.
  • Resolve issues with lost or damaged shipments.
  • Maintain confidentiality of information.
  • Collaborate with other postal employees.
  • Perform administrative tasks related to postal service.

Requirements

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  • High school diploma or equivalent.
  • Ability to lift packages up to 20 kg.
  • Verbal and written communication skills.
  • Punctuality and responsibility.
  • Basic computer skills.
  • Availability to work rotating shifts.
  • Customer-oriented attitude.
  • Ability to work under pressure.
  • Good physical condition.
  • Previous experience in postal services (preferred).

Potential interview questions

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  • Do you have previous experience in postal services?
  • Are you willing to work rotating shifts?
  • Can you lift heavy packages?
  • How do you handle high-pressure situations?
  • What would you do if a customer reports a lost shipment?
  • Are you familiar with shipment tracking computer systems?
  • Why are you interested in working in the postal service?
  • How do you ensure confidentiality of information?
  • Do you have a valid driver's license?
  • Are you willing to receive additional training?