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Title
Text copied to clipboard!Quality Assurance (QA) Manager
Description
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We are looking for a detail-oriented Quality Assurance Manager to ensure the manufacturing production lines run smoothly and generate a consistently suitable output of products that meet quality and efficiency standards. The QA Manager understands the business requirements and ensures that products are being produced to standards and specifications. They will implement inspection activities, identify and troubleshoot efficiency problems, and communicate with the Quality Team and other departments to ensure that the quality of the products meet all standards.
Responsibilities
Text copied to clipboard!- Develop and maintain quality standards that apply to product development, ensuring proper implementation.
- Conduct audits, creating audits finding reports and determine proper corrective and preventive actions.
- Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product.
- Coordinate with external quality assurance auditors and technicians to ensure legal compliance.
- Work with internal teams to increase customer satisfaction by improving product quality.
- Provide training and support to the quality assurance team on systems, policies, procedures, and core processes.
- Develop and implement a quality control program to ensure conformity of purchased material and final products to quality standards.
- Identify and set appropriate quality standards and parameters for products.
- Collaborate with an organization's purchasing manager to establish quality requirements from external suppliers.
- Set and enforce standards for health and safety during work operations.
Requirements
Text copied to clipboard!- Bachelor’s degree in business administration or relevant field.
- Proven experience as a Quality Assurance Manager or relevant role.
- Thorough knowledge of methodologies of quality assurance and standards.
- Excellent numerical skills and understanding of data analysis/statistical methods.
- Great attention to detail and a results-driven approach.
- Excellent organizational and leadership abilities.
- Reliable and Trustworthy.
- Certification of quality control is a strong advantage (ISO 9000 etc.).
- Excellent communication and interpersonal skills.
- Strong understanding of customer requirements and market dynamics.
Potential interview questions
Text copied to clipboard!- How do you handle communication within the team and with other departments?
- Can you describe a time when you improved a process and what impact it had?
- How do you handle conflict in your team?
- What methods do you use to manage stress in high-pressure situations?
- How do you ensure that your team meets project deadlines?