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Title

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Quality Assurance Analyst

Description

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We are looking for a detail-oriented Quality Assurance Analyst to join our team. In this role, you will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs. You will be responsible for implementing testing procedures, drafting test scripts, and identifying and resolving product defects. You will work closely with our development team to understand product requirements, participate in product design reviews, and provide feedback on usability and functionality. The ideal candidate is a problem solver with a keen eye for detail and excellent communication skills.

Responsibilities

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  • Develop and execute test plans to ensure that all objectives are met.
  • Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
  • Identify and remedy defects within the production process.
  • Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
  • Compile and analyze statistical data.
  • Ensure that user expectations are met during the testing process.
  • Draft quality assurance policies and procedures.
  • Investigate customer complaints and product issues.
  • Ensure ongoing compliance with quality and industry regulatory requirements.

Requirements

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  • Bachelor's degree in Computer Science or related field.
  • Proven experience as a Quality Assurance Tester or similar role.
  • Experience in project management and QA methodology.
  • Ability to document and troubleshoot errors.
  • Working knowledge of test management software and SQL.
  • Excellent communication skills.
  • Attention to detail.
  • Analytical mind and problem-solving aptitude.
  • Strong organizational skills.

Potential interview questions

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  • Can you describe a time when you identified a problem in a product before it went to market?
  • How do you handle pressure and tight deadlines?
  • What is your approach to problem-solving?
  • Can you describe a time when you improved a process or procedure at a previous job?