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Title

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Refrigeration Appliance Repair Service Technician

Description

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We are looking for a skilled Refrigeration Appliance Repair Service Technician to join our team. The successful candidate will be responsible for the repair, maintenance, and installation of various types of refrigeration appliances. This includes diagnosing problems, replacing or repairing parts, testing and making adjustments, and providing technical support to customers. The ideal candidate will have a strong understanding of refrigeration systems, be able to work independently, and have excellent problem-solving skills. They should also be able to provide excellent customer service, be detail-oriented, and have the ability to manage multiple tasks simultaneously. This role requires physical stamina, as technicians often have to lift heavy parts and equipment, and may need to work in cramped spaces or at height.

Responsibilities

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  • Diagnosing and repairing refrigeration appliances
  • Performing routine maintenance on refrigeration systems
  • Installing new refrigeration appliances
  • Providing technical support to customers
  • Replacing or repairing faulty parts
  • Testing and making adjustments to refrigeration systems
  • Maintaining records of service calls
  • Ensuring all repairs and installations are done in accordance with the relevant safety standards
  • Providing excellent customer service
  • Managing inventory of parts and equipment

Requirements

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  • High school diploma or equivalent
  • Proven experience as a Refrigeration Technician
  • Understanding of advanced principles of air conditioning, refrigeration and heating
  • Proficient in balancing air and water treatment systems in line with HVAC protocols
  • Excellent written and verbal communication skills
  • Ability to lift heavy equipment and work in cramped spaces
  • Ability to work independently and manage multiple tasks simultaneously
  • Detail-oriented and excellent problem-solving skills
  • Valid driver's license
  • Certification from a vocational school or completion of apprenticeship

Potential interview questions

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  • What experience do you have with refrigeration appliance repair?
  • How do you handle customer complaints?
  • Can you describe a time when you had to solve a difficult problem with a refrigeration system?
  • How do you ensure safety during repair and installation?
  • What steps do you take when diagnosing a problem with a refrigeration appliance?