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Title

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Residential Support Worker

Description

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We are looking for a compassionate and dedicated Residential Support Worker to join our team. In this role, you will provide essential care and support to individuals living in residential facilities, such as group homes, assisted living centers, or supported housing. Your primary responsibility will be to assist residents with daily living activities, promote their independence, and ensure their safety and well-being. You will work closely with other staff members, healthcare professionals, and families to create a supportive and nurturing environment for residents. Key duties include assisting with personal care, administering medication, supporting residents in social and recreational activities, and helping them develop life skills. You will also be responsible for maintaining accurate records, reporting any concerns or incidents, and following all relevant policies and procedures. The ideal candidate will have excellent communication and interpersonal skills, a genuine desire to help others, and the ability to remain calm and patient in challenging situations. Previous experience in a similar role is an advantage, but not essential as full training will be provided. This position may require working shifts, including evenings, weekends, and holidays. If you are passionate about making a positive difference in people's lives and are committed to providing high-quality care, we encourage you to apply for this rewarding opportunity.

Responsibilities

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  • Assist residents with daily living activities such as bathing, dressing, and eating
  • Support residents in developing life and social skills
  • Administer medication and monitor residents’ health as required
  • Maintain accurate records and documentation
  • Promote a safe, supportive, and respectful environment
  • Collaborate with healthcare professionals, families, and other staff
  • Respond to emergencies and report incidents promptly
  • Encourage participation in recreational and community activities
  • Assist with household tasks and meal preparation
  • Follow all relevant policies, procedures, and regulations

Requirements

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  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Ability to work shifts, including evenings and weekends
  • Empathy, patience, and a caring attitude
  • Ability to work as part of a team
  • Basic computer and record-keeping skills
  • Previous experience in a care or support role is an advantage
  • Ability to handle challenging situations calmly
  • Willingness to undergo background checks
  • First aid and CPR certification is desirable

Potential interview questions

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  • What experience do you have working in a residential care setting?
  • How do you handle challenging behavior from residents?
  • Are you comfortable working shifts, including evenings and weekends?
  • Describe a time you provided emotional support to someone.
  • How do you ensure the safety and well-being of residents?
  • What motivates you to work in social care?
  • How do you manage confidential information?
  • Are you willing to undergo background checks?
  • Do you have any relevant certifications or training?
  • How do you work as part of a multidisciplinary team?