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Title
Text copied to clipboard!SAP Support Specialist
Description
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We are looking for a dedicated SAP Support Specialist to join our team. The successful candidate will be responsible for providing technical support and assistance with the implementation and maintenance of SAP systems. This includes troubleshooting and resolving issues, performing system upgrades, and providing training to users. The SAP Support Specialist will also be responsible for developing and implementing SAP software solutions to improve business processes. This role requires a strong understanding of SAP systems, as well as excellent problem-solving and communication skills.
Responsibilities
Text copied to clipboard!- Provide technical support for SAP systems.
- Troubleshoot and resolve SAP issues.
- Perform system upgrades and maintenance.
- Develop and implement SAP software solutions.
- Provide training to users on SAP systems.
- Monitor system performance and make necessary adjustments.
- Collaborate with other IT team members on projects.
- Maintain documentation of SAP processes and procedures.
- Stay up-to-date with the latest SAP developments and technologies.
- Ensure the security and integrity of SAP data.
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science or related field.
- Proven experience as a SAP Support Specialist or similar role.
- Strong knowledge of SAP systems and software.
- Excellent problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of ITIL and ITSM practices.
- Certification in SAP is a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with SAP systems?
- How do you handle troubleshooting and resolving SAP issues?
- Can you discuss a time when you implemented a SAP software solution to improve a business process?
- How do you stay up-to-date with the latest SAP developments and technologies?
- Can you describe your experience with ITIL and ITSM practices?