Text copied to clipboard!
Title
Text copied to clipboard!Senior Transit Operator
Description
Text copied to clipboard!
We are looking for a highly experienced and dedicated Senior Transit Operator to oversee and manage the daily operations of public transportation services. This role is critical in ensuring the safe, efficient, and timely movement of passengers across various transit routes. The ideal candidate will have a strong background in transit operations, excellent leadership skills, and a commitment to providing exceptional customer service.
As a Senior Transit Operator, you will be responsible for supervising a team of transit drivers, coordinating schedules, monitoring vehicle performance, and ensuring compliance with all safety and regulatory standards. You will also play a key role in training new operators, addressing customer concerns, and implementing operational improvements to enhance service delivery.
This position requires a deep understanding of transit systems, route planning, and fleet management. You must be able to make quick decisions in high-pressure situations and maintain a calm and professional demeanor at all times. Strong communication and interpersonal skills are essential, as you will be interacting with both staff and the public on a regular basis.
The Senior Transit Operator will also be expected to analyze performance data, prepare reports, and collaborate with other departments to optimize transit services. A proactive approach to problem-solving and a passion for public transportation are key attributes for success in this role.
If you are a motivated and experienced transit professional looking to take the next step in your career, we encourage you to apply for this exciting opportunity to make a meaningful impact in your community.
Responsibilities
Text copied to clipboard!- Supervise daily transit operations and staff
- Coordinate and adjust transit schedules as needed
- Ensure compliance with safety and regulatory standards
- Train and mentor new transit operators
- Respond to and resolve customer service issues
- Monitor vehicle performance and maintenance needs
- Analyze operational data and prepare reports
- Collaborate with other departments for service improvements
- Implement policies and procedures for efficient operations
- Handle emergency situations and service disruptions
Requirements
Text copied to clipboard!- High school diploma or equivalent; additional education preferred
- Minimum 5 years of experience in transit operations
- Valid commercial driver’s license (CDL) with passenger endorsement
- Strong leadership and supervisory skills
- Excellent communication and interpersonal abilities
- Knowledge of transit regulations and safety standards
- Ability to work flexible hours, including weekends and holidays
- Proficiency in using transit management software
- Strong problem-solving and decision-making skills
- Commitment to customer service excellence
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in transit operations?
- Do you hold a valid CDL with a passenger endorsement?
- Can you describe a time you handled a service disruption?
- What strategies do you use to manage a team effectively?
- How do you ensure compliance with safety regulations?
- Are you comfortable working irregular hours?
- What transit management systems have you used?
- How do you handle customer complaints?
- Describe your experience with route planning.
- What motivates you to work in public transportation?
