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Title
Text copied to clipboard!Shop Supervisor
Description
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We are looking for a skilled and responsible Shop Supervisor to oversee and manage the daily operations of our store. As a Shop Supervisor, your role will involve increasing sales, improving customer service, managing staff, and ensuring the smooth running of overall shop activities. You will work with the team to achieve sales targets and ensure the store environment is attractive and convenient for customers. Additionally, your responsibilities will include stock management, inventory control, and maintaining security measures. The successful candidate must possess leadership qualities, problem-solving skills, and be proficient in time management. Our goal is to run an efficient and customer-centric store where every customer is satisfied and employees are motivated in their work.
Responsibilities
Text copied to clipboard!- Oversee daily shop operations
- Manage and train staff
- Enhance customer service
- Assist in achieving sales targets
- Control stock and inventory
- Ensure store security measures
- Resolve customer complaints
- Maintain store cleanliness
Requirements
Text copied to clipboard!- Previous experience in a related field
- Team management skills
- Excellent communication skills
- Problem-solving ability
- Proficiency in time management
- Interest in customer service
- Computer and POS system proficiency
- Responsible and trustworthy
Potential interview questions
Text copied to clipboard!- What type of shop have you supervised before?
- What is your experience in team management?
- How would you handle customer complaints?
- What strategies would you use to meet sales targets?
- What is your experience with stock management?
- How do you work under pressure?
