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Title
Text copied to clipboard!Stocker
Description
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We are looking for a diligent Stocker to join our retail team and help maintain the store's inventory levels and visual appeal. The ideal candidate will be responsible for receiving and unpacking shipments, organizing the stock room, restocking shelves, and ensuring products are displayed neatly and accurately. This role requires a keen eye for detail, physical stamina, and a customer-oriented approach. As a Stocker, you will play a crucial role in the customer's shopping experience by ensuring that all products are easily accessible and the store remains clean and well-organized. You will work closely with the inventory and sales teams to monitor stock levels, identify discrepancies, and assist in inventory audits. The ability to lift heavy items, a willingness to work flexible hours, including weekends and holidays, and a commitment to maintaining a safe and efficient work environment are essential. If you are a self-motivated individual with a strong work ethic and a passion for retail, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Unload merchandise from delivery trucks and check for damage or discrepancies.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Ensure products are accurately priced and labeled.
- Maintain a clean and organized stock room and sales floor.
- Assist in inventory management and participate in inventory audits.
- Rotate stock and remove outdated or damaged goods from the sales floor.
- Assist customers in locating products and provide excellent customer service.
- Follow safety guidelines and procedures to prevent injuries or accidents.
- Collaborate with team members to achieve daily goals and improve store efficiency.
- Use inventory management software to update stock levels and place orders for low-stock items.
- Prepare merchandise for display or sale, including assembling, washing, or tagging.
- Report any discrepancies, theft, or inventory issues to management immediately.
- Participate in store meetings and training sessions to improve job performance.
- Operate forklifts and pallet jacks following proper safety guidelines (if certified).
- Perform other duties as assigned by store management.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in retail or stockroom preferred but not required.
- Ability to lift heavy objects and stand for extended periods.
- Strong organizational and time management skills.
- Basic math skills for inventory management.
- Excellent customer service and communication skills.
- Flexibility to work various shifts, including weekends and holidays.
- Attention to detail and accuracy in handling merchandise.
- Ability to work in a fast-paced environment and adapt to changes.
- Familiarity with inventory software is a plus.
- Team player with a positive attitude.
- Willingness to learn and take on new tasks.
- Physical stamina and dexterity.
- Problem-solving skills and ability to think quickly on your feet.
- Commitment to maintaining a clean and safe work environment.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in retail or as a stocker?
- How do you prioritize tasks when restocking items during busy periods?
- Describe a time when you had to deal with a difficult customer. How did you handle it?
- How comfortable are you with lifting heavy objects and standing for long periods?
- Are you familiar with any inventory management software? If so, which ones?
- How would you handle discovering a discrepancy in stock levels?
- What strategies would you use to maintain an organized and efficient stock room?
- Can you work flexible hours, including weekends and holidays?
- How do you ensure accuracy when pricing and labeling products?
- What motivates you to provide excellent customer service?