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Title
Text copied to clipboard!Systems Administrator
Description
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We are looking for a Systems Administrator to join our team and play a crucial role in managing and ensuring the efficient and reliable operation of our IT systems. The ideal candidate will be responsible for maintaining, upgrading, and managing our software, hardware, and networks. The goal will be to ensure that our technology infrastructure runs smoothly and efficiently. You will be tasked with troubleshooting issues, implementing system security measures, and ensuring system efficiency by monitoring system performance, configuring new software and hardware, and providing technical support and training to users. The Systems Administrator will need to have a keen eye for detail, be able to problem-solve, and have excellent communication skills. This role requires someone who can work under pressure, manage multiple tasks simultaneously, and has a deep understanding of information technology and its applications to business. You will be working closely with other IT professionals and departments within the organization to ensure that IT-related needs are addressed promptly and effectively, contributing to the overall success of the business.
Responsibilities
Text copied to clipboard!- Install and configure software and hardware.
- Manage network servers and technology tools.
- Set up accounts and workstations.
- Monitor performance and maintain systems according to requirements.
- Troubleshoot issues and outages.
- Ensure security through access controls, backups, and firewalls.
- Upgrade systems with new releases and models.
- Develop expertise to train staff on new technologies.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Conduct regular system audits.
- Manage data backup and recovery processes.
- Implement and manage virtual servers and desktops.
- Coordinate with vendors and other IT personnel for problem resolution.
- Assess system performance and recommend improvements.
- Resolve help desk requests.
- Manage user permissions and rights.
- Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations, and outages.
- Manage and monitor internal assets to ensure accurate inventory records.
- Other duties as assigned to support the IT department.
Requirements
Text copied to clipboard!- Proven experience as a System Administrator, Network Administrator, or similar role.
- Experience with databases, networks (LAN, WAN), and patch management.
- Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
- Familiarity with various operating systems and platforms.
- Resourcefulness and problem-solving aptitude.
- Excellent communication skills.
- BSc/Ba in Information Technology, Computer Science, or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus.
- Ability to create scripts in Python, Perl, or other language.
- An understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).
- Hands-on experience with monitoring, network diagnostic, and network analytics tools.
- Technical writing skills.
- Ability to manage multiple projects, activities, and tasks simultaneously.
- Familiarity with cloud services (AWS, Google Cloud, Azure).
- Understanding of ITIL practices.
- Strong analytical and critical thinking skills.
- Adept at working in a team environment.
- Willingness to learn new technologies and maintain industry knowledge.
- Excellent troubleshooting and diagnostic abilities.
- Availability for on-call work to resolve urgent issues outside of business hours.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with managing and troubleshooting a multi-user environment?
- How do you stay current with technology trends and advancements?
- Can you explain a complex technical issue you resolved and how you approached it?
- What is your process for implementing a new technology or system within an organization?
- How do you prioritize and manage your tasks when faced with tight deadlines and multiple projects?
- What strategies do you use to ensure system security and data protection?
- Can you discuss your experience with cloud services and how you have utilized them in past roles?
- How do you approach training and supporting non-technical users with new IT systems or software?
- What tools or methods do you use for system monitoring and performance tracking?
- Describe a time when you had to manage a significant system upgrade or migration. What was your role, and how did you ensure its success?