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Title

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Team Supervisor

Description

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We are looking for a dedicated and experienced Team Supervisor to join our team. The successful candidate will be responsible for overseeing daily team operations, providing guidance, training, and mentorship to team members, ensuring high-quality performance, and driving team success. The Team Supervisor will also be responsible for setting goals for performance and deadlines in ways that comply with the company's plans and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks is also a key responsibility. The ideal candidate will have a strong background in team leadership, excellent communication skills, and a proven track record of managing a high-performance team.

Responsibilities

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  • Setting goals for performance and deadlines in ways that comply with company's plans and vision.
  • Organizing workflow and ensuring that employees understand their duties or delegated tasks.
  • Monitoring employee productivity and providing constructive feedback and coaching.
  • Preparing and submitting performance reports.
  • Ensuring adherence to legal and company policies and procedures.
  • Addressing problems with work quality, issues between employees and other concerns in an effective, timely manner.
  • Ensuring a safe and pleasant work environment.
  • Developing strategies to promote team member adherence to company regulations and performance goals.
  • Conducting performance reviews, providing feedback, and assisting with professional development and training.
  • Managing team resources to optimize productivity, efficiency and quality.

Requirements

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  • Proven experience as a team leader or supervisor.
  • In-depth knowledge of performance metrics.
  • Excellent communication and leadership skills.
  • Organizational and time-management skills.
  • Decision-making skills.
  • Degree in Management or training in team leading is a plus.
  • Experience with project management methodologies.
  • Strong problem-solving skills.
  • Ability to work under pressure.
  • Experience with performance evaluation processes.

Potential interview questions

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  • How do you handle underperforming team members?
  • Can you describe a time when you had to make a difficult decision as a team leader?
  • How do you motivate your team?
  • What strategies do you use to manage your team's workload?
  • How do you handle conflicts within your team?