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Title
Text copied to clipboard!Telecommunications Store Manager
Description
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We are looking for a dynamic and experienced Telecommunications Store Manager to oversee the daily operations of our store. The successful candidate will be responsible for ensuring the smooth running of in-store retail operations and achieving business goals. This includes managing staff, overseeing inventory, enhancing sales, maintaining budgets, and keeping track of telecommunications trends. The ideal candidate should have a solid understanding of the telecommunications industry, exceptional leadership skills, and a customer-focused approach. They should be able to drive sales while ensuring high levels of customer satisfaction. The Telecommunications Store Manager will also be responsible for implementing strategies to improve store performance, productivity, and profitability.
Responsibilities
Text copied to clipboard!- Manage daily store operations.
- Recruit, train, and supervise staff.
- Set sales targets and implement strategies to achieve them.
- Ensure high levels of customer satisfaction.
- Manage store budget and maintain financial records.
- Oversee inventory management and ensure stock levels are maintained.
- Stay updated on telecommunications trends and products.
- Handle customer complaints and issues.
- Ensure store compliance with health and safety regulations.
- Develop promotional strategies and events.
Requirements
Text copied to clipboard!- Proven experience as a store manager in the telecommunications industry.
- Strong understanding of sales principles and customer service practices.
- Proficient in MS Office and store management software.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to manage and motivate a team.
- Customer management skills.
- Strong decision-making and problem-solving skills.
- Bachelor’s degree in Business Administration or relevant field.
- Knowledge of telecommunications products and trends.
Potential interview questions
Text copied to clipboard!- What strategies would you use to increase store sales?
- How would you handle a difficult customer?
- Describe a time when you successfully motivated your team.
- What methods do you use to stay updated on telecommunications trends?
- How would you handle a situation where stock levels are low?